Trainee Insurance Administrator - AJ

Glos; Cheltenham; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading company in Cheltenham is offering an exciting full-time apprenticeship opportunity in insurance. As an apprentice, you will receive full support to achieve a Level 3 qualification while gaining real-world experience in a friendly team. The role includes creating documents, managing data, and supporting client claims, ideal for individuals eager to learn and grow in a professional environment.

Benefits

Full support through the apprenticeship

Career progression opportunities

Friendly and supportive team environment

Accessible location with good local links

Qualifications

• Must have GCSEs in English & Maths or equivalent.
• Keen eye for detail and strong organizational skills needed.
• Confidence in computer use, especially Word & Excel.

Responsibilities

• Create and format documents for clients and internal teams.
• Enter and update data accurately in systems.
• Manage emails and keep files organized.

Skills

Attention to detail

Organizational skills

Communication skills

Willingness to learn

Education

GCSEs in English & Maths (Grade 5 or above)

Tools

Word

Excel

Job description

Full-Time | Monday-Friday | 35 Hours a Week | Office-Based in Cheltenham

What’s in it for you?

• Get paid to learn full support through a Level 3 apprenticeship
• Work towards a respected Cert CII insurance qualification
• Join a top 10 broker with a global footprint
• Build real-world skills in a professional, friendly team
• Structured career path with plenty of progression opportunities
• A supportive environment where your ideas matter
• No experience? No problem - we’ll train you from day one!

Must-Haves

• GCSEs in English & Maths (Grade 5 or above - or equivalent)
• A keen eye for detail and a love of staying organised
• Confident using a computer - especially Word & Excel
• Great communication skills - written and verbal
• A can-do attitude and willingness to learn

Nice-to-Haves (but don’t worry if not!)

• Some knowledge of insurance basics (even just a quick read online!)
• An interest in admin, data, or document processing
• Enjoy solving problems or spotting ways to improve things
• A general awareness of compliance or how businesses are regulated
• Looking to grow your career long-term in a business environment

So what will you be doing?

• Creating and formatting documents for clients and internal teams
• Entering and updating data accurately in our systems
• Managing emails and keeping files organised
• Supporting payment and premium processing
• Checking documents and ensuring everything is in order
• Assisting with client claims and admin tasks

Helpful Extras

• Based in Cheltenham - accessible location with good local links
• Monday to Friday, 35 hours per week
• Full support throughout your apprenticeship and beyond
• Friendly, supportive team who want to see you succeed
• A brilliant opportunity to launch your career

For more information, a confidential chat, or to discuss your application please contact Alicia at i2i Recruitment as soon as possible.

Our mission of 'Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.

We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven’t received a response within 5 working days, please understand that your application has not been successful on this