Trainee Insurance Administrator

CKB Recruitment Ltd; Weston-super-Mare; On-site; GBP 20,000 - 23,000; Full time

Job summary

A chartered insurance broker in Weston-super-Mare is seeking a Trainee Insurance Administrator. The role involves supporting brokers with administration tasks, providing exceptional customer service, and developing business relationships. Suitable candidates should have GCSEs in Maths and English, with a friendly demeanor and the ability to work under pressure. Benefits include flexible working hours, paid annual leave, and a pension scheme.

Benefits

Flexible Working Hours once probation passed

25 days paid annual leave + Bank Holidays

Death in Service (3 x Salary)

Regular Company parties

Free eye test and contribution towards glasses

Employee Assistance Programme

Pension Scheme

Cycle to Work Scheme

Qualifications

• Proficient with Microsoft Office Suite.
• Professional appearance.
• Solid communication skills both written and verbal.

Responsibilities

• Support Administration aspects for Brokers and Insurance team.
• Provide exemplary customer service to all business customers.
• Manage own workload adhering to service standards.

Skills

Proficient with Microsoft Office Suite

Solid communication skills both written and verbal

Ability to organise, multitask, prioritise, and work under pressure

Friendly and confident personality

Ability to stay calm under pressure

Willing to learn about Insurance

Education

GSCEs in Maths and English

Job description

Are you a school or college leaver, looking for an opportunity to start a genuine career? If so we would love to hear from you.

Our clients are a chartered insurance broker, who are now looking to bring a trainee on as an Insurance Administrator to deal with Personal Lines insurance products (B2C), based in their Weston Super Mare office. To be considered you must have achieved GSCEs in Maths and English.

As a business, they ensure that their clients receive the very best advice and customer service on a wide range of insurance products - acting for over 8,000 corporate, commercial, and personal clients throughout the UK. As an employer, they provide their staff with a fun and lively working environment whilst also encouraging and developing them through their insurance careers.

About the role

As a Personal Lines Administrator you will be asked to support some Administration aspects for their Brokers and wider Insurance team to ensure their duties and tasks are completed to a high standard.

Responsibilities

• Insurance Broker Support duties which include, but are not limited to:
• Booking in new business proposal forms
• Policy sending
• Policy chasing
• Policy saving
• Allocating policy chasing list
• Completing client questionnaires/online validations
• Maintain Client Accounts
• Prepare and Proofread Documents
• Provide Basic Office Administration
• Provide exemplary customer service to all business customers
• Develop and maintain business relationships with key partners
• Be responsible for the management of your own workload
• Adhere to agreed service standards
• Keep up to date and converse with lending criteria, products and special schemes and convey this accurately to brokers over the telephone
• Support the sales and new business application processes including use and understanding of the broker portal and systems

Requirements

• Proficient with Microsoft Office Suite
• Professional appearance
• Solid communication skills both written and verbal
• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organise, multitask, prioritise, and work under pressure
• A friendly and confident personality
• The ability to stay calm under pressure
• Willing to learn about Insurance

Benefits

• Flexible Working Hours once your probation has been passed
• 25 days paid annual leave + Bank Holidays
• Death in Service (3 x Salary)
• Regular Company parties (previous ones include boat parties, masquerade balls)
• Free eye test and contribution towards glasses
• Employee Assistance Programme, with access to an Online GP for you and your family to use
• Pension Scheme
• Cycle to Work Scheme

Salary on offer is £20,000 p.a to start

If you wish to discuss this role in more detail, please contact Kieran at CKB Recruitment