Trainee Installation Engineer - Basingstoke

4Com; England; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading Telecoms company in the UK is seeking a Trainee Installation Engineer to install phone systems across the South of the UK. The role involves hands-on installation and customer training. Candidates should have an interest in IT Networking or Telecommunications. This position offers a competitive salary of £22,000 plus overtime and various benefits including private health insurance and progression opportunities.

Benefits

Progression opportunities

Competitive salary

24 days holiday plus bank holidays

Starbucks card & Love2Shop voucher incentives

Private health insurance

Refer a friend scheme

Qualifications

• Interest or background in IT Networking or Telecommunications.
• Willingness to learn about installation processes.

Responsibilities

• Conduct health and safety risk assessments before installations.
• Install and troubleshoot telecommunications systems.
• Train customers on system use and ensure satisfaction.
• Complete documentation and return it to management.

Skills

IT Networking

Hosted Telecommunications

SIP

VOIP

Job description

Overview

Trainee Installation Engineer, Basingstoke, £22,000 Basic + Overtime

We are 4Com; An award winning, market leading Telecoms company, based in central Bournemouth that are currently going through an exciting period of growth.

Role

We’re looking for a Trainee Installation Engineer to travel the South of the UK deploying our exciting new revolutionary phone systems, ensuring they are installed in a professional and timely manner. You’ll learn and understand obstacles as they arise and train customers on how to use the product in person.

Ideally, you’ll have a background or interest in IT Networking and/or experience in Hosted Telecommunications, SIP and/or VOIP however this isn’t essential as full training will be provided.

Benefits

• Progression opportunities across the business
• A competitive starting salary of up to £22,000 + overtime
• 24 days holiday + bank holidays
• Starbucks card & Love2Shop voucher incentives
• Private health insurance
• Refer a friend scheme

Your Responsibilities

• Undertaking a health and safety risk assessment before carrying out any installation work. Checking the survey gathered is appropriate and ensuring the system will meet the customers’ needs.
• Installing the new system, undertaking cable runs and overcoming building/logistics complications as they arise.
• Provide full training to the customer and ensuring the customer is fully satisfied with their new system before leaving site.
• Ensuring all documentation is complete and returned to the Head of Cloud Installations

About Us

• 4Com Technologies Limited has been supplying phone systems to UK businesses for over 20 years. We are cutting-edge innovators, with the development of a globally unique handset, HiHi.
• We are a creative, aspirational team working together to supply telephone systems bespoke to each business with a service tailored to their needs.
• We encourage a positive, can-do spirit balanced with operational focus and competitive drive to be the best we can be.
• Our customers and those who work with us are our priority and we are ever aware of the importance that to succeed, our team need to feel motivated and happy.
• When seeking new team members, we look for open, honest, caring, and focused individuals who are keen to join a fast-paced business and contribute to its continued success.

4Com Technologies Limited is committed to promoting equal opportunities in employment. Any job applicants will receive equal treatment in the recruitment process and 4Com Technologies Limited will not discriminate unlawfully. Recruitment processes are conducted based on merit, abilities, and qualifications. Any requests for feedback should be made and will be responded to in writing.