Trainee Housing Options Officer

Blackpool Council; Lancashire; On-site; GBP 27,000 - 29,000; Full time

Job summary

Blackpool Council is seeking a Housing Options Trainee to join the Housing Options team in Blackpool. The role supports delivering frontline advice and assessment services under the Homelessness Reduction Act 2017, with a focus on early intervention and homelessness prevention.

You will develop knowledge of housing services, demonstrate excellent communication and IT skills, and work as part of a supportive team.

Responsibilities

• Deliver frontline advice and assessment services under the Homelessness Reduction Act 2017.
• Assist in homelessness prevention through early intervention.

Job description

Contract: Permanent

Hours: 37 hours per week

Salary: NJC Grade D SCP7-11 £27,274 - £29,071 per annum

Closing Date: 9th November 2026 12.00 Midnight

Do you want to be part of a forward-thinking organisation that is at the cutting edge of tackling homelessness and housing need? If so, we want to hear from you.

The Housing Options Service delivers a wide variety of services to some of the most vulnerable residents of Blackpool. We are looking for someone to join us at Housing Options to help us deliver on our duties under the Homelessness Reduction Act 2017.

As a Housing Options Trainee you will be supported to develop a working knowledge of the individual functions of the Housing Options department which provides a comprehensive frontline advice and assessment service, focused on early intervention and homeless prevention.

We are therefore, looking for someone who is keen to develop their understanding/knowledge around housing and homelessness. You will have excellent communication skills with an ability to deal sensitively with customers. You will possess strong IT skills, be self-motivated and able to work as part of a team.

Ideally you will also have a flexible and practical approach and be able to develop creative solutions to complex problems.