Trainee Homeless Support Worker

Two Saints; Southampton; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a forward-thinking organization dedicated to helping vulnerable individuals find their footing. In this part-time role, you will support clients in achieving their goals, providing essential assistance and fostering a safe environment. Your responsibilities will include assessing needs, developing personalized support plans, and encouraging client involvement in personal progression. This role offers a unique opportunity to make a real difference in the lives of those facing homelessness and related challenges. If you are passionate about social impact and possess strong communication skills, this position is perfect for you.

Qualifications

• Strong communication skills and ability to work independently.
• Interest in supporting vulnerable individuals and addressing homelessness.

Responsibilities

• Assess clients and develop support plans while managing risks.
• Support clients in maintaining wellbeing and life skills.

Skills

Good communication skills

Clear verbal and written English

Good keyboard skills for data inputting

Ability to self-motivate

Ability to respond calmly in a crisis

Interest in homelessness issues

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

PART TIME - FTC - 21hrs

To be part of a team that supports our clients, keeping them safe and helping them achieve their goals.

To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.

Main Responsibilities

1. To learn how to assess clients, develop support plans, and manage risks.
2. To learn how to support clients to maintain their wellbeing, paying close attention to safeguarding responsibilities, company policy and procedures.
3. To encourage client’s involvement in personal progression in the form of education, training, employment activity or volunteering.
4. To assist clients to maintain accommodation by encouraging payment of relevant charges.
5. To support clients to gain practical life skills.
6. To help maintain health and safety duties, ensuring clients and buildings are safe.
7. To maintain accurate records and ensure these are stored in line with GDPR.
8. To assist key workers by liaising with local authorities, health providers and other agencies to provide a holistic, person-centred approach.
9. To support clients in trauma informed and psychologically informed ways.
10. To adhere to safeguarding responsibilities, following our safeguarding policy and procedure.
11. To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures.
12. To provide basic first aid assistance until help arrives (full training is provided).
13. To maintain confidentiality.
14. To carry out any other reasonable duties required in the interest of the organisation.

Role Requirements

1. This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
2. This role will require a full drivers’ licence and access to a vehicle.
3. This role will require you to work flexibly across several sites.
4. This role will require you to work with clients on a one-to-one basis.
5. This role will require you to work nights and/or weekends.
6. This role will require you to lone work.

DESIRABLE CRITERIA

1. Lived experience of homelessness or accessing services around substance use, mental ill-health or offending.

Essential Criteria

1. Good communication skills.
2. Clear verbal and written English.
3. Good keyboard skills for data inputting.
4. Basic knowledge of Microsoft Outlook, Excel and Word.
5. Polite and assertive manner.
6. Ability to self-motivate as you will work on your own.
7. Collaborate well in a team.
8. Ability to respond calmly in a crisis.
9. Have an interest and genuine concern for homelessness and related issues.

Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.

We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in 1972). Both organisations shared a passion for housing and supporting vulnerable single people.

Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.

We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.

We support 16-65 year olds. Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.