Trainee Hearing Care Assistant

Scrivens Opticians & Hearing Care; Shrewsbury; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking passionate individuals to join as Hearing Care Assistants. This role offers the chance to support customers in enhancing their hearing experience while developing essential clinical skills. With a commitment to high-quality service, the company provides structured training and career advancement opportunities. Enjoy a competitive salary and generous benefits, including annual leave and a staff discount scheme. If you are driven by customer care and eager to grow your expertise, this opportunity is perfect for you.

Benefits

28 days’ annual leave

Company Sick Pay

Pension

Generous staff discount scheme

Qualifications

• No specific qualifications required; the right skills and attributes are valued.
• A full clean driving license is essential for this mobile role.

Responsibilities

• Support customers in maximizing their hearing aid benefits.
• Develop hearing knowledge and clinical skills to assist customers.

Skills

Customer Service

Communication Skills

Clinical Skills

Job description

Due to the increasing demand for NHS Hearing Services, we are creating exciting new opportunities for Hearing Care Assistants within our company as part of our commitment to providing high-quality hearing services.

Do you enjoy helping customers maximize their hearing aid benefits? Are you proud of the care you provide? Do you wish to expand your skills to assist customers in a more clinical capacity? If so, we offer you the opportunity to develop your hearing knowledge and acquire the clinical skills necessary to train as a Hearing Care Assistant. The goal of this role is to support our customers' needs, ensuring they get the most from their hearing aids.

Experience and qualifications are not barriers; if you possess the right skills and attributes and wish to advance your career, we want to hear from you.

To apply, a full clean driving license is essential as the role is fully mobile. We offer a competitive salary package, structured on-the-job training, and future career development opportunities.

The Business

We are a nationally based opticians and hearing care provider, with a Head Office in Birmingham and a local manufacturing facility. We support over 166 retail branches across England, Scotland, and Wales. As a family-owned business established in 1938, we continue to expand.

Company Benefits

• 28 days’ annual leave
• Company Sick Pay
• Pension
• Generous staff discount scheme