Trainee Field Technician

Finlay Jude Associates Limited; King's Lynn; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Ongoing training

Professional development

Career progression opportunities

Supportive team environment

Long-term career in utilities sector

Job summary

Finlay Jude Associates Limited on behalf of a leading utilities service provider is recruiting a Customer Side Leakage Technician to join the Asset Survey Team. You will attend pre-arranged customer appointments to investigate and identify customer-side water leaks and provide clear advice on next steps for repair.

Based across Enfield and surrounding areas, you will inspect properties, verify meter readings, interpret plans, and complete reports while upholding health and safety standards.

Qualifications

• Experience in leak detection, water networks or utilities field.
• Excellent customer service and communication abilities.
• Ability to interpret drawings, plans and schematics.
• Strong organisational skills and workload management.
• Full UK driving licence and knowledge of local area.

Responsibilities

• Investigate and identify customer-side water leaks at properties.
• Carry out leak detection using appropriate methods and equipment.
• Inspect plumbing systems to locate leak sources.
• Verify and record water meter readings accurately.
• Interpret water network plans and technical drawings.
• Explain findings and advise on repairs to customers.
• Complete reports and update company systems after visits.
• Plan daily workloads and travel routes across Enfield and surroundings.
• Maintain company vehicles, tools and equipment.
• Ensure work complies with health and safety regulations.

Skills

Leak detection experience

Customer service

Reading technical drawings

Communication skills

Organisational skills

Problem-solving

Health and safety awareness

Full UK driving licence

Knowledge of Enfield area

Job description

FJA are recruiting on behalf of a leading utilities service provider for a Customer Side Leakage Technician to join their Asset Survey Team. This is an excellent opportunity to join a well-established national contractor that offers ongoing training, development and genuine career progression.

The Role:

As a Customer Side Leakage Technician, you will attend pre-arranged customer appointments to investigate and identify customer-side water leaks. You will inspect properties, verify meter readings, identify leak sources and provide customers with clear advice on the next steps for repair, ensuring an excellent customer experience throughout.

Key Responsibilities as Customer Side Leakage Technician:

• Attend customer properties to investigate and identify customer-side water leaks.
• Carry out leak detection activities using appropriate methods and equipment.
• Inspect internal and external plumbing systems to determine the source of leaks.
• Verify and record water meter readings accurately.
• Interpret water network plans, schematics and technical drawings.
• Explain findings clearly and professionally to customers, providing advice on repair requirements.
• Complete accurate reports and update company systems following each visit.
• Plan and manage daily workloads and travel routes efficiently across Enfield and the surrounding areas.
• Maintain company vehicles, tools and equipment in good working order.
• Ensure all work is completed in accordance with health and safety legislation, company procedures and industry standards.

About You:

• Previous experience in leak detection, water networks, plumbing, utilities or a similar field-based technical role.
• Excellent customer service skills with the ability to build rapport and communicate effectively with customers.
• The ability to read and interpret technical drawings, utility plans and schematics.
• Strong written and verbal communication skills.
• Good organisational skills with the ability to manage your own workload and meet daily performance targets.
• A proactive, self-motivated approach with strong problem-solving skills.
• A commitment to maintaining high standards of health, safety and quality.
• A full UK driving licence.
• Good knowledge of Enfield and the surrounding road network to support efficient travel between appointments.

What's in it for You?

• Join a leading national utilities contractor.
• Ongoing training and professional development.
• Opportunities for career progression.
• Supportive team environment.
• Long-term career within the UK utilities sector.

If you have not heard from us within two weeks of submitting your application, please assume your application has been unsuccessful on this occasion.

Please note that no terminology in this advert is intended to discriminate on the grounds of gender, marital status, race, religion, colour, age, disability or sexual orientation. All applicants will be assessed solely on their merits, qualifications and ability to perform the duties of the role.