Trainee Field Service Engineer - Salisbury

Pacifica; Salisbury; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking motivated individuals to join their team as Trainee Domestic Appliance Field Service Engineers. This role offers comprehensive training and mentorship, enabling you to develop your skills while earning a competitive salary. You will work with a variety of appliances, ensuring customer satisfaction while contributing to a sustainable future. With a focus on personal development and a supportive work environment, this position provides a fantastic opportunity for career growth and stability in a rewarding industry. If you're technically minded and eager to learn, this could be the perfect fit for you!

Benefits

Company Pension scheme

Bonus scheme

30 days holiday plus 8 bank holidays

Work-life balance and wellbeing focus

Opportunities for progression

Death in service benefit (3x salary)

Complimentary Multi Appliance Protection

Monthly Costa gift cards and cash prizes

Qualifications

• Comfortable with hand tools and detail-oriented.
• Strong verbal and written communication skills.

Responsibilities

• Support customers by repairing domestic appliances.
• Receive training and mentorship to develop engineering skills.

Skills

Problem-solving skills

Attention to detail

Customer service skills

Communication skills

Practical skills with hand tools

Enthusiasm and can-do attitude

Ability to work independently

Tools

Tablet

Van

Hand tools

Job description

Pacifica - Trainee Domestic Appliance Field Service Engineer - Salisbury

Stuck in a dead-end job? Looking to kickstart a new career? Save society from appliance emergencies and become a Trainee Domestic Appliance Field Service Engineer!

We’ll help you learn: We’re ideally looking for people with previous electrical/mechanical experience. We’ll build on your skill set by providing industry-leading City and Guilds Assured training, enabling you to earn while you learn with your Domestic Appliance Field Service Engineer mentor. You’ll become a fully-fledged engineer in no time!

Your Mentor: No Trainee should be without a mentor to guide them through new challenges. Your mentor will support you along your career path.

Purpose Built Training Facilities: You’ll receive top-tier training at our purpose-built facility in the North East of England, where experts will teach you skills across main appliance types including washers, tumble dryers, refrigeration, dishwashers, and electric cookers.

Tools, equipment, Tablet, Van, and uniform provided: You’ll be supplied with your uniform, tablet, tools, van, and fuel card—everything needed to start your career.

Pacifica is one of the UK's largest providers of domestic appliance support and repair, employing over 250 qualified engineers, repairing over 350,000 appliances annually, with a focus on sustainability. As a Carbon Neutral company, our goal is to reach net-zero by 2035.

Our Purpose: To keep households running and protect the environment.

Our Vision: To care for our customers’ appliances for a more sustainable world.

We offer a competitive salary with increases during training upon passing relevant stages.

Being a Domestic Appliance Field Service Engineer requires the right attitude, characteristics, and interests.

Do you have what it takes? The ideal candidate will be technically minded and customer focused, with attributes such as:

• Practically minded: Comfortable with hand tools, detail-oriented, and problem-solving skills.
• Enthusiastic: Able to persevere through challenges.
• Confident: Capable of working alone and engaging with customers.
• Can-do attitude: Ready to face challenges and succeed.
• Driven: Eager to learn and develop.
• Great communicator: Articulate with strong verbal and written English skills.

Working in this industry offers variety and excitement, with great opportunities for career growth.

Benefits

• Salary: £25,500 - £26,000 per year (40-hour week)
• Company Pension scheme
• Bonus scheme
• Private van use (optional)
• 30 days holiday plus 8 bank holidays
• Work-life balance and wellbeing focus
• Opportunities for progression
• Death in service benefit (3x salary)
• Online retailer saving portal
• Complimentary Multi Appliance Protection for your home
• Monthly Costa gift cards and cash prizes

Additional Benefits

• Van stock replenished based on usage
• Parts delivered to nearby pickup points
• User-friendly engineer software
• No sales targets for consumables
• Pre-order system for jobs
• Specialist training

Full UK manual driving license required with no more than 6 points.