Trainee Field Service Engineer - Brighton

Pacificagroup; Brighton; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player seeks motivated individuals to become Trainee Domestic Appliance Field Service Engineers. This exciting opportunity offers comprehensive training, mentorship, and the chance to work with a variety of domestic appliances. You'll learn valuable skills while earning a competitive salary, all within a supportive environment that values your growth. With a strong commitment to sustainability and customer service, this role promises a fulfilling career path in a thriving industry. If you're ready to take on challenges and make a difference, this is the perfect opportunity for you!

Benefits

Competitive Salary

Company Pension Scheme

Bonus Scheme

Private Van Use

30 Days Annual Holiday

Wellbeing Initiatives

Opportunities for Progression

Death in Service Benefit

Online Retailer Saving Portal

Monthly Cash Prize Draw

Qualifications

• Previous electrical/mechanical experience preferred.
• Comfortable using hand tools and solving problems.

Responsibilities

• Provide service and repair for domestic appliances in customers' homes.
• Receive training and mentorship to develop technical skills.

Skills

Problem Solving

Communication Skills

Attention to Detail

Technical Mindedness

Customer Focus

Enthusiasm

Confidence

Can-do Attitude

Desire to Learn

Education

Full UK Driving Manual Licence

Tools

Hand Tools

Tablet

In-house Engineer Software

Job description

Pacifica Brighton, England, United Kingdom

Trainee Domestic Appliance Field Service Engineer - Brighton

Stuck in a dead-end job? Looking to kickstart a new career? Save society from appliance emergencies and become a Trainee Domestic Appliance Field Service Engineer!

We'll help you learn: We're ideally looking for people with previous electrical/mechanical experience. We'll build on your skill set by providing you with our industry-leading City and Guilds Assured training, enabling you to earn while you learn with your Domestic Appliance Field Service Engineer mentor - you'll be a fully-fledged Domestic Appliance Field Service Engineer in no time!

Your Mentor: No Trainee should be without a mentor to guide them through the new challenges and unfamiliar territory that lie ahead - your mentor will support you along your new career path.

Purpose Built Training Facilities: You'll receive second to none training at our purpose-built training facility in the North East of England, where our Domestic Appliance Field Service Repair Experts will teach you the unique set of skills you'll need to embark on your new adventure. We will give you extensive training across the main appliance types including washers, tumble dryers, refrigeration, dishwashers, and electric cookers.

Tools, Equipment, Tablet, Van, and Uniform Provided: You'll be supplied with your own uniform, tablet, tools of the trade, and your very own van and fuel card - everything you need to kickstart your new career.

Pacifica is one of the UK's largest providers of outsourced support and repair of Domestic Appliances. Employing over 250 fully qualified engineers, repairing over 350,000 appliance repairs every year, creating a sustainable future. As a Carbon Neutral Company, our goal is to reach net-zero carbon by 2035.

Our Purpose: We exist to keep households running while protecting the environment.

Our Vision: We are proud to care for our customers' appliances for a more sustainable world.

We offer a competitive salary with wage increases throughout your training period providing you pass the relevant stages in the required time.

Being a Domestic Appliance Field Service Engineer isn't for everyone, we're looking for people with the right attitude, characteristics, and interests to take on the challenge.

Do you have what it takes? The ideal candidate will be both technically minded and customer focused, possessing the following personal attributes:

1. Practically minded: You will be comfortable and competent when using hand tools, have an eye for detail and an aptitude for problem solving.
2. Enthusiasm for the role: The job is not a walk in the park, we need to know you will power through when things get tough.
3. Confidence: As the job entails working in customer's homes, you must have the confidence to work alone and interact with customers on a daily basis.
4. Can-do attitude: You need to be up for the challenge and strive for success.
5. Driven: You must possess a desire to learn new skills and develop yourself.
6. Great communicator: As you'll be working directly with customers, communication skills are a must. You will be articulate and good with verbal and written English.

A variation of challenges makes for a more interesting life, we can assure you'll never be bored working for Pacifica and in an industry which is going from strength to strength, there has never been a more exciting time to embark on a new career with us.

Benefits:

• Competitive salary of £25,500 - £26,000 per annum depending on experience for a 40 hour week.
• Company Pension scheme
• Bonus scheme to increase earnings
• Private Van use (optional, subject to HMRC Tax rules)
• 30 days annual holiday allowance including 8 bank holidays
• Wellbeing and fantastic work-life balance
• Excellent opportunities for progression and promotion within our business.
• Death in service benefit at 3x salary
• Company online retailer saving portal
• Complimentary MAP - (Multi Appliance Protection) for your own home appliances.
• Costa card gift cards - monthly nominations by Team Managers
• Entry into monthly Cash Prize draw

Additional Benefits:

• Van stock supplied and automatically replenished based on your personal usage.
• Daily Spare parts delivered in-time to a Bybox pickup location close to you, return of unused parts via the same process.
• Easy to use in-house engineer software for repair visits
• No Sales targets for customer consumables
• Pre-order against your own jobs
• Specialist training

Full UK Driving manual licence required with no more than 6 points.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Information Technology

Industries

Consumer Services