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Trainee Field Service Engineer

Concept Information Technology

Watford

On-site

GBP 28,000 - 30,000

Full time

30+ days ago

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Job summary

Join a global leader in household appliances as a Trainee Field Service Engineer! This dynamic role offers hands-on training, allowing you to diagnose and repair appliances while delivering exceptional customer service. Enjoy the perks of a fully equipped company van, competitive salary, and a clear progression path within a trusted brand. If you have a passion for mechanics and electrics, and you’re ready to embark on a rewarding career, this opportunity is perfect for you. Your adventure starts here, where your skills and enthusiasm will be celebrated every step of the way!

Benefits

Fully equipped company van
Fuel card
20 days holiday + bank holidays
Access to Perkbox for discounts
First-class training

Qualifications

  • Passion for customer service and attention to detail are essential.
  • Electrical background is highly desirable for this role.

Responsibilities

  • Diagnose, repair, and test household appliances effectively.
  • Deliver fantastic customer service while on the road.

Skills

Customer Service
Attention to Detail
Electrical Knowledge
Physical Fitness

Education

Electrical Qualifications

Tools

Company Van

Job description

Ignite Your Future as a Trainee Field Service Engineer with Hotpoint!

Are you ready to jump-start your career with a global leader in household appliances? Hotpoint, a brand trusted around the world, is giving YOU the chance to train, qualify, and work as a Trainee Field Service Engineer.

If you’re passionate about learning, love working with your hands and are ready to meet new challenges every day, this opportunity is calling your name!

What’s the Role About?

This is no ordinary role! If you love mechanics, electrics, from gadgets to engines, enjoy being on the road, and thrive in customer-facing roles, then our Academy is the place for you.

  1. Take the wheel! Drive your very own Hotpoint van to customers’ homes.
  2. Show your skills! Diagnose, repair, and test appliances to bring them back to life.
  3. Be the face of Hotpoint! Deliver fantastic customer service.
  4. Stay sharp! Keep your tools and stock in top-notch shape ready to go.
  5. Level up! Promote Hotpoint’s incredible products.

We offer hands-on training that’s as dynamic as the role itself, combining workshops, classroom sessions, and real-world practice. By the end, you’ll be ready to tackle any household appliance issue like a pro!

What It Takes to Join Our Team

Think you’ve got what it takes? Here’s what we’re looking for:

  1. A passion for great customer service with energy and attention to detail.
  2. A full manual UK driving licence and the right to work in the UK.
  3. Electrical background / qualifications highly desirable, some electrical knowledge essential.
  4. Physical fitness to handle heavy appliances.
What’s in It for You?

Get ready to love your job! Here’s what’s on offer:

  1. Pay: £28,000.00 – £29,500.00 (daily rate equivalent paid via an Umbrella company) + commission + overtime.
  2. A fully equipped company van and fuel card.
  3. 20 days holiday + bank holidays.
  4. Access to Perkbox for discounts, treats, and more.
  5. First-class training for the very best start in a new career.

A chance to land a permanent role with even more perks, bonuses, and benefits!

Training: Your Roadmap to Success!

Our Academy ensures you’re supported every step of the way:

  1. 2-Day Induction: Welcome to HQ! You’ll get your kit, learn safety essentials, and meet the team.
  2. Shadow an Expert: Hit the road with an experienced engineer to see what the job’s really like.
  3. Phase 1 Training: 3 weeks of in-depth learning at our training centre.
  4. On-the-Job Practice: up to 6 months to perfect your skills in the real world.
  5. Phase 2 Training: Wrap up with another 2 weeks of training to unlock a new skill.
Why Hotpoint?

Imagine a role where you:

  1. Receive world-class training from expert engineers & trainers.
  2. Enjoy a clear progression path with endless opportunities to grow.
  3. Have the security of working with a trusted global brand.
  4. Earn great rewards while doing something you love.

Your Adventure Starts Here!

This isn’t just a job - it’s a career that’s exciting, rewarding, and full of possibilities. Join the Hotpoint family, where your enthusiasm, skills, and passion will be celebrated every step of the way.

Job Ref: WPCA24

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