Trainee Field Service Engineer

TXP; Stirling; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading household appliance company in Scotland is offering a Trainee Field Service Engineer role where you will drive a company van, diagnose and repair appliances, and provide excellent customer service. Ideal candidates are passionate about mechanics and have a full UK driving licence. The position offers competitive pay, comprehensive training, and the opportunity for career advancement.

Benefits

Company van and fuel card

20 days holiday + bank holidays

Access to Perkbox for discounts

First-class training

Potential for permanent role with additional benefits

Qualifications

• Passion for great customer service with energy and attention to detail.
• Full manual UK driving licence and right to work in the UK.
• Love for mechanical, electrical, or engineering work.
• Physical fitness to handle heavy appliances.

Responsibilities

• Drive your own van to customers' homes.
• Diagnose, repair, and test appliances.
• Deliver fantastic customer service.
• Keep tools and stock in top shape.
• Promote Hotpoint's products.

Skills

Customer service

Mechanical skills

Attention to detail

Job description

Overview

Ignite Your Future as a Trainee Field Service Engineer with Hotpoint. Are you ready to jump-start your career with a global leader in household appliances? Hotpoint, a brand trusted around the world, offers you the chance to train, qualify, and work as a Trainee Field Service Engineer. If you're passionate about learning, enjoy working with your hands, and are ready to meet new challenges every day, this opportunity is calling your name!

What the Role is About

This is no ordinary role. If you love mechanics, electrics, gadgets, engines, enjoy being on the road, and thrive in customer-facing roles, then our Academy is the place for you.

• Drive your own Hotpoint van to customers' homes
• Diagnose, repair, and test appliances to bring them back to life
• Deliver fantastic customer service as the face of Hotpoint
• Keep your tools and stock in top-notch shape, ready to go
• Promote Hotpoint's incredible products

We offer hands-on training that combines workshops, classroom sessions, and real-world practice. By the end, you'll be ready to tackle any household appliance issue like a pro.

What It Takes to Join Our Team

Think you've got what it takes? Here’s what we’re looking for:

• A passion for great customer service with energy and attention to detail
• A full manual UK driving licence and the right to work in the UK
• A love for mechanical, electrical, or engineering work (experience is a bonus)
• Physical fitness to handle heavy appliances

What’s in It for You?

Get ready to love your job. Here’s what’s on offer:

• Pay: £25,397.00 - £27,000.00 (daily rate equivalent paid via an Umbrella company) + commission + overtime
• A fully equipped company van and fuel card
• 20 days holiday + bank holidays
• Access to Perkbox for discounts, treats, and more
• First-class training for the very best start in a new career
• A chance to land a permanent role with additional perks, bonuses, and benefits

Training Roadmap

Our Academy ensures you’re supported every step of the way:

• 2-Day Induction: Welcome to HQ, kit, safety essentials, and team introductions
• Shadow an Expert: Join an experienced engineer on the road
• Phase 1 Training: 3 weeks of in-depth learning at our training centre
• On-the-Job Practice: Up to 6 months to perfect skills in the real world
• Phase 2 Training: 2 weeks to unlock a new skill

Why Hotpoint?

• Receive world-class training from expert engineers & trainers
• Enjoy a clear progression path with opportunities to grow
• Work with a trusted global brand and the security it provides
• Earn rewards while doing something you love

Join the Hotpoint family, where your enthusiasm, skills, and passion are celebrated every step of the way. Apply now to start your journey to become a fully qualified Field Service Engineer with Hotpoint.