Trainee Field Service Engineer

TXP; Penzance; On-site; GBP 25,000 - 27,000; Full time

Job summary

A global household appliance leader is looking for a Trainee Field Service Engineer to provide exceptional customer service while diagnosing and repairing appliances. You'll receive hands-on training and have a chance to develop into a permanent position. A full UK driving licence and a passion for mechanics are required. This role offers competitive pay and a fully equipped company van.

Benefits

Company van and fuel card

20 days holiday + bank holidays

Access to Perkbox for discounts

First-class training

Qualifications

• Passion for great customer service with energy and attention to detail.
• Full manual UK driving licence and right to work in the UK.
• Love for mechanical, electrical, or engineering concepts.

Responsibilities

• Drive a company van to customers' homes.
• Diagnose, repair, and test appliances.
• Deliver excellent customer service.

Skills

Customer service

Mechanical knowledge

Electrical knowledge

Physical fitness

Job description

Overview

Ignite Your Future as a Trainee Field Service Engineer with Hotpoint!

Are you ready to jump-start your career with a global leader in household appliances? Hotpoint, a brand trusted around the world, is giving YOU the chance to train, qualify, and work as a Trainee Field Service Engineer.

If you're passionate about learning, love working with your hands and are ready to meet new challenges every day, this opportunity is calling your name!

What’s the Role About?

This is no ordinary role! If you love mechanics, electrics, from gadgets to engines, enjoy being on the road, and thrive in customer-facing roles, then our Academy is the place for you.

• Drive your very own Hotpoint van to customers' homes
• Diagnose, repair, and test appliances to bring them back to life
• Be the face of Hotpoint! Deliver fantastic customer service
• Stay sharp! Keep your tools and stock in top-notch shape ready to go
• Level up! Promote Hotpoint's incredible products

We offer hands-on training that's as dynamic as the role itself, combining workshops, classroom sessions, and real-world practice. By the end, you'll be ready to tackle any household appliance issue like a pro!

What It Takes to Join Our Team

Think you've got what it takes? Here's what we're looking for:

• A passion for great customer service with energy and attention to detail.
• A full manual UK driving licence and the right to work in the UK.
• A love for all things mechanical, electrical, or engineering (experience is a bonus!).
• Physical fitness to handle heavy appliances

What’s in It for You?

Get ready to love your job! Here's what's on offer:

• Pay: £25,397.00 - £27,000.00 (daily rate equivalent paid via an Umbrella company) + commission + overtime.
• A fully equipped company van and fuel card
• 20 days holiday + bank holidays
• Access to Perkbox for discounts, treats, and more.
• First-class training for the very best start in a new career.
• A chance to land a permanent role with even more perks, bonuses, and benefits!

Training: Your Roadmap to Success

Our Academy ensures you're supported every step of the way:

1. 2-Day Induction: Welcome to HQ! You'll get your kit, learn safety essentials, and meet the team.
2. Shadow an Expert: Hit the road with an experienced engineer to see what the job's really like.
3. Phase 1 Training: 3 weeks of in-depth learning at our training centre.
4. On-the-Job Practice: up to 6 months to perfect your skills in the real world.
5. Phase 2 Training: Wrap up with another 2 weeks of training to unlock a new skill.

Why Hotpoint?

Imagine a role where you:

• Receive world-class training from expert engineers & trainers
• Enjoy a clear progression path with endless opportunities to grow.
• Have the security of working with a trusted global brand.
• Earn great rewards while doing something you love.

Your Adventure Starts Here! This isn't just a job—it's a career that's exciting, rewarding, and full of possibilities. Join the Hotpoint family, where your enthusiasm, skills, and passion will be celebrated every step of the way.

Apply now to start your journey to become a fully qualified Field Service Engineer with Hotpoint