Trainee Field Service Engineer

TXP

Lancaster

On-site

GBP 27,000 - 28,000

Full time

2 days ago

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Benefits offered by this job

Company van and fuel card

Commission & overtime opportunities

Holiday entitlement: 20 days + bank (r

Career progression to permanent role

Training programme

Job summary

Hotpoint in the UK is offering a trainee Field Service Engineer program designed to train you from scratch. You'll visit customers' homes to diagnose and repair appliances, travel in a company van, and provide friendly, practical service.

The training journey includes induction, shadowing, hands-on learning, and a clear path to a permanent role within 12 months. No prior field engineering experience is required, just enthusiasm, a full UK driving licence, and a readiness to learn.

Qualifications

Passionate about customer service.
Interested in electrics, mechanics, or hands-on problem-solving.
Hold a full UK manual driving licence.
Physically fit - able to move and lift appliances.
Eligible to work in the UK.
No previous field engineering experience is required - just a great attitude and a willingness to learn!

Responsibilities

Drive your own Hotpoint van to customer appointments and diagnose/repair appliances.
Provide top-notch customer service during visits.
Manage tools and spare parts stock on the road.
Promote Hotpoint products and services to customers.
Support a positive, professional image of Hotpoint at all times.

Skills

Customer service

Electrics

Mechanics

Hands-on problem solving

Full UK driving licence

Physically fit

Eligible to work in the UK

Job description

Start Your Career as a Trainee Field Service Engineer with Hotpoint

Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem - we'll give you all the training you need to succeed!

If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you.

About the Role

As a Trainee Field Service Engineer, you'll be out on the road, visiting customer's homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running.

What you'll be doing:

Driving your own Hotpoint van to customer appointments
Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines
Providing top-notch customer service
Managing your tools and spare parts stock
Promoting our trusted Hotpoint products

Your Training Journey

Welcome Induction (2 days) - Meet your team, collect your equipment, and learn key safety info
Shadowing - Join an experienced engineer on the road to see the job in action
Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough
On-the-Job Learning (6 - 9 months) - Build your skills with real customers
Phase 2 Training (1 week) - Level up your knowledge learning another appliance

What You'll Need

Passionate about customer service
Interested in electrics, mechanics, or hands-on problem-solving
Hold a full UK manual driving licence
Physically fit - able to move and lift appliances
Eligible to work in the UK
No previous field engineering experience is required - just a great attitude and a willingness to learn!

What's In It for You?

Pay: £27,377 - £28,352 per year (daily rate equivalent via umbrella company)
Bonuses: Commission + overtime opportunities
Vehicle: Fully equipped company van + fuel card
Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent
Progression: The chance to move into a permanent role within 12 months with even more rewards

Why Choose Hotpoint?