Trainee Estate Agent

Leaders Romans Group; Salford; On-site; GBP 25,000; Full time

Job summary

A leading national property company is seeking a Customer Service Advisor in Manchester. The role involves ensuring exceptional customer support, processing inquiries, and promoting services. Candidates must possess strong communication and organizational skills, with opportunities for career growth and market-leading training.

Benefits

Market leading training

Quarterly and yearly awards

Generous holiday allowance

Salary sacrifice pension scheme

Qualifications

• Excellent communication and interpersonal skills essential.
• Grade C GCSE in English Language required.
• Highly motivated and focused on career development.

Responsibilities

• Contact clients to discuss opportunities.
• Showcase customer service skills and build rapport.
• Process applications and convert leads for branches.

Skills

Outstanding communication

Interpersonal skills

Time management

Organizational skills

Motivated

Education

Grade C at GCSE level in English Language

Job description

Job Title: Customer Service Advisor

Location: Manchester

Brand: LRG

Salary:£25,000 OTE, Uncapped.

Hours: Monday - Friday 9:00am-5:30pm.

Brand:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 200 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary

Reporting to the Team Leader, LRG are seeking a Customer Service Advisor to join our dedicated and dynamic team based in Manchester. As a Customer advisor you will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact assisting them with inquiries, booking appointments along with providing information and cross-selling our additional services.

Key Responsibilities:

• Contacting previous and current clients to discuss the opportunities LRG can offer
• Showcasing excellent customer service skills and building rapport with customers
• Processing customers online applications and converting to appointments/leads for local branches
• Assist in the sales process by promoting products / services and identifying upselling or cross-selling opportunities
• Work towards achieving KPI’s set by the Managers

What are we looking for:

• Outstanding communication, and interpersonal skills
• Excellent time management and organizational skills
• The ability to educate our customers on a range of services LRG offer
• Grade C at GCSE level in English Language or equivalent
• Highly motivated and career orientated.

What we can offer you:

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment

Benefits:

• Competitive base salary and Commission structure
• Quarterly and yearly awards
• Salary sacrifice pension scheme
• Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.