Trainee Duty Manager - Erith, London

Lex Leisure; Erith; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading leisure operator in Erith is seeking a Trainee Duty Manager to oversee health and safety standards and customer care. You will work closely with experienced management to enhance the leisure programme and improve performance. The ideal candidate will receive training, and possess a First Aid qualification. Lex Leisure offers career progression and a range of employee benefits including free gym membership.

Benefits

Free gym membership

Employee discount portal

Company sick pay

Career progression

Qualifications

• Ideally a First Aid at Work Qualification and National Pool Lifeguard Qualification, although training will be given.
• A recognised Pool Plant Operators qualification is desirable or must be obtained within a set period if not held.
• Desirable to have a recognised qualification in Leisure Management, Sports Development or related subject.

Responsibilities

• Ensure the highest possible standards of health and safety and customer care within the Centre.
• Develop and promote an exciting leisure programme to increase usage and profitability.
• Assume shift management responsibility for the Centre.

Skills

First Aid at Work Qualification

National Pool Lifeguard Qualification

Communication skills

Relationship building

Education

Qualification in Leisure Management

Job description

Overview

Primary objectives for the Trainee Duty Manager will be: to ensure the highest possible standards of health and safety and customer care within the Centre; to develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre; to assume shift management responsibility for the Centre to maximise the total performance of the Centre and maintain the highest standards of customer care; to work closely with a current Duty Manager, gaining valuable experience and knowledge.

Qualifications

• Ideally a First Aid at Work Qualification and National Pool Lifeguard Qualification, although training will be given. A recognised Pool Plant Operators qualification is desirable or must be obtained within a set period if not held.
• It will be desirable that the post holder has a recognised qualification in Leisure Management, Sports Development or related subject.
• Will be able to gain acceptance and respect from clients and the teams involved.
• Will be able to build strong relationships with customers, clients and employees.
• Will be able to communicate at different levels of the organisation, both listen and direct.
• Will be able to demonstrate clear identification with all customer requirements.
• Will be able to maintain and be committed to good employee relations and deliver quality training.
• Will be able to perform recreation assistant duties when required.

What Lex Leisure offers

• Free gym membership for you and a nominated person
• Employee discount portal
• Company sick pay
• Career progression and more

Lex Leisure is a well established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people. We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.