Trainee Dispenser

NHS; York; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a prominent pharmacy as a Trainee Dispenser, making a significant impact on patients' lives while advancing your career. We offer extensive training and a collaborative environment, looking for passionate individuals ready to excel in a rewarding role focused on healthcare service.

Benefits

Ongoing training and development opportunities

Supportive work environment

Qualifications

• Experience working with the general public/patients.
• Ability to follow policy and procedure.
• Strong understanding of confidentiality.

Responsibilities

• Dispensing medicines safely and accurately.
• Building positive relationships with customers and patients.
• Assisting in the delivery of pharmacy services.

Skills

Excellent communication skills

Strong IT skills

Interpersonal skills

Problem solving

Education

GCSE in English and Maths at Grade C (4) or above

Job description

Job summary

Are you a passionate and dedicated individual looking to start your career in a Pharmacy? Look no further!

Our pharmacy is seeking a highly motivated individual to join us as a Trainee Dispenser. In this role, you will have the opportunity to make a real difference in the lives of our patients while advancing your career and expanding your skillset.

We offer a supportive and collaborative work environment, as well as ongoing training and development opportunities. If you are ready to take your career to the next level, we encourage you to apply for this exciting opportunity.

To be considered for this role, you must be prepared to undertake and pass an NVQ2 in Pharmacy Services or an accredited equivalent course, as well as a Medicine Counter Assistant (MCA) qualification.

Additionally, we are looking for candidates with experience working in a customer-focused environment and a strong understanding of confidentiality, and the ability to work accurately.

The ideal candidate will be

• Self-motivated
• Proactive
• Have excellent interpersonal skills
• Be able to prioritise workload
• Be able to meet deadlines
• Have previous customer service training (optional)

We offer a supportive and collaborative work environment, as well as ongoing training and development opportunities. If you are ready to take your career to the next level, we encourage you to apply for this exciting opportunity.

Main duties of the job

What your working day will look like:

• Participating in all branch processes
• Building positive relationships with customers, patients, and healthcare professionals
• Assisting in the delivery of pharmacy services
• Serving as an ambassador for Helmsley Pharmacy, representing the company and interacting with the community on a daily basis

Monday to Friday (between 9 and 6 shifts to be discussed)

About us

At Helmsley Pharmacy, we strive for excellence in everything we do and put our customers' needs at the forefront of our priorities. We work tirelessly to support the health and well-being of our communities, every day. By providing accessible and comprehensive health services, we strive to empower individuals to lead longer, healthier, and happier lives. We take great pride in the positive impact we make in the communities we serve.

Helmsley Pharmacy is located within Helmsley Medical Centre in the heart of the North York Moors National Park. Whilst we are approximately 45 minute drive from both York and Middlesbrough, we support a rural population and their health needs.

Details Date posted

17 June 2025

Pay scheme

Other

Salary

£10 to £12.21 an hour 18-20yr: £10/hr, 21yrs+ £12.21phr

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A2024-25-0010

Job locations

Carlton Road

Helmsley

York

YO62 5HD

Job description Job responsibilities

Job Summary

To be responsible for the processing of prescriptions in accordance with practice policy and extant legislation.

The following are the core responsibilities of the Trainee Dispenser. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Dispensing medicines to the entitled population safely and accurately

b. Collecting prescription charges in accordance with dispensary protocol

c. Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering

d. Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable

e. Ensuring controlled drugs are dispensed in accordance with practice policy

f. Ensuring safe disposal of returned and/or out of date medicines

g. Always maintaining a clean and safe working environment

h. Always maintain accurate records, including appropriate coding entries

In addition to the primary responsibilities, the Trainee Dispenser may be requested to:

a. Partake in audit as directed by the audit lead

b. Remain current with the latest guidance ensuring the dispensary conforms to NICE, CQC, etc. guidance

Job description Job responsibilities

Job Summary

To be responsible for the processing of prescriptions in accordance with practice policy and extant legislation.

The following are the core responsibilities of the Trainee Dispenser. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Dispensing medicines to the entitled population safely and accurately

b. Collecting prescription charges in accordance with dispensary protocol

c. Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering

d. Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable

e. Ensuring controlled drugs are dispensed in accordance with practice policy

f. Ensuring safe disposal of returned and/or out of date medicines

g. Always maintaining a clean and safe working environment

h. Always maintain accurate records, including appropriate coding entries

In addition to the primary responsibilities, the Trainee Dispenser may be requested to:

a. Partake in audit as directed by the audit lead

b. Remain current with the latest guidance ensuring the dispensary conforms to NICE, CQC, etc. guidance

Person Specification Personal Qualities Essential

• Polite and confident
• Flexible and co-operative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Disclosure Barring Service (DBS) check

Desirable

• Flexibility to work outside of core office hours

Skills Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving and analytical skills
• Ability to follow policy and procedure

Desirable

• Clinical system user skills
• Ability to promote best practice regarding all pharmaceutical matters
• Capable of managing payments (invoices, cash, etc.)
• Ability to effectively manage stock including ordering, rotation, disposal, etc.

Qualifications Essential

• GCSE (or equivalent) English and Maths at Grade C (4) or above

Experience Essential

• Experience working with the general public/patients

Desirable

• Experience of working in a dispensary
• Experience of working in primary care
• Broad knowledge of general practice

Person Specification Personal Qualities Essential

• Polite and confident
• Flexible and co-operative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Disclosure Barring Service (DBS) check

Desirable

• Flexibility to work outside of core office hours

Skills Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving and analytical skills
• Ability to follow policy and procedure

Desirable

• Clinical system user skills
• Ability to promote best practice regarding all pharmaceutical matters
• Capable of managing payments (invoices, cash, etc.)
• Ability to effectively manage stock including ordering, rotation, disposal, etc.

Qualifications Essential

• GCSE (or equivalent) English and Maths at Grade C (4) or above

Experience Essential

• Experience working with the general public/patients

Desirable

• Experience of working in a dispensary
• Experience of working in primary care
• Broad knowledge of general practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Helmsley Medical Centre

Address

Carlton Road

Helmsley

York

YO62 5HD

Employer's website

https://www.helmsleymedicalcentre.co.uk/ (Opens in a new tab)

Employer details Employer name

Helmsley Medical Centre

Address

Carlton Road

Helmsley

York

YO62 5HD

Employer's website

https://www.helmsleymedicalcentre.co.uk/ (Opens in a new tab)