Trainee Dispenser

NHS; Hedon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A national healthcare organization is hiring a Trainee Dispenser in Hedon. You will join a friendly team in a busy dispensary, processing prescriptions while receiving training in pharmacy practices. The role requires strong communication skills and a good educational background, supporting your development into a qualified dispenser. Flexible working hours and access to the NHS pension scheme are offered.

Benefits

NHS pension scheme

Supported training and development

Qualifications

• Ability to follow guidelines and protocols.
• Experience in a busy environment.
• Experience in customer service or patient-facing roles.

Responsibilities

• Process and dispense prescriptions under supervision.
• Maintain accurate records of dispensing transactions.
• Operate stock control to ensure continuity of supply.

Skills

Effective team worker

Excellent communication skills

Ability to work flexibly

Good standard of general education

Education

GCSE or equivalent in English and Mathematics at Grade C or above

Job description

We are looking for a self-motivated and flexible individual tojoin our busy dispensary team. Main duties will include processingand dispensing of prescriptions. Providing an efficient and friendly servicefor our dispensing patients. In this position you will work alongside our teamof dispensers and receive support from our GPHC registered pharmacytechnician/dispensary manager.

You will be offered training in the dispensing and supply ofmedicines, teamwork, pharmacy law and ethics, patient-centred care and healthand safety in the workplace.

Youwill be expected to complete the Dispensary Assistant course that is deliveredonline by Buttercups Training.

Upon successful completion of the course you will receive a certificate from Buttercups training Ltd. Whilst we hope that you can continue from this Trainee role into a qualified dispenser role, this qualification does not guarantee future employment as this is dependent on available hours at the time of your course completion.

Monday 12pm-8pm

Tuesday 1pm-6pm

Wed 9am-6pm

Thu s 8:30am-6pm

Friday 9am-4:30pm

Saturday, every other week 8:30-11:30am

35 hours/39 hours, averaging 37.5

Main duties of the job

You will be expected work along the dispensary team to learn how toissue and prepare prescriptions, collect prescription charges/check patientexemption statements and maintain full and accurate records of all dispensingtransactions.

You will also play a vital role in the operation of efficientstock control, appropriate to the needs of the dispensary with the objective offensuring continuity of supply for patients and minimising wastage. Ensuringthat drugs are received and stored in an appropriate manner in accordance withthe manufacturers instructions

The post-holder will project a positive and friendly image topatients, staff and other visitors and deal with queries in a professional,courteous and efficient way.

About us

We are seeking to recruit an enthusiastic andself-motivated trainee dispenser to join our friendly team. In return we offera friendly and welcoming working environment where you will be supported todevelop your own skills, knowledge and experience.

We can offer supported training and development in a full time role and access to the NHS pension scheme.

Job responsibilities

Job Summary

To processall relevant prescriptions as authorised by GPs and prescribing nurses whereappropriate in accordance with the principles of good practice.

Tocomply with all guidance and training in relation to the role.

Tosubmit any coursework in timely manner meeting the requirements of the providedtraining course.

Toensure that all medicines and appliances dispensed are checked against theprescription and whenever there is doubt about the appropriateness of the item,or about the dose or labelling instructions to check with the authorisingclinician.

Tocollect all due prescription charges and ensure that the patient declaration onthe reverse of the FP10 is duly filled in and signed by the patient.

Toensure that all monies received or handled on behalf of the practice areappropriately stored and banked and a record kept of all financialtransactions.

Toendorse all prescription forms as appropriate, collate and forward the forms ina secure manner to the PPA for processing and reimbursement. The forms shouldbe bundled in accordance with current PPA guidelines and include any necessaryaccompanying paperwork such as the FP34D and invoices as required by the PPA.

Topromptly forward all invoices and dispensary related correspondence to thepractice manager or dispensary manager according to practice policy.

Tonotify the authorising doctor of any FP10 returns/feedback from the PPA so thatany appropriate remedial action may be taken.

Tooperate efficient stock control appropriate to the needs of the practice withthe objective of ensuring continuity of supply for patients and minimisingwastage through out-of-date stock.

Toensure that drugs are stored in an appropriate manner in accordance with theaccompanying instructions.

Toensure shelves and all work surfaces are regularly cleaned to maintain a highlevel of hygiene within the dispensary and that all dispensary equipment iskept clean and kept in good working order.

Totake prompt action in response to any drug alert bulletins that may be receivedfrom time to time.

Toensure that refrigerated items are stored at the appropriate temperature and tomaintain a temperature control record/logbook.

Tomaintain full and accurate records of all dispensing transactions incorporatingthe use of computers when available and appropriate.

Toundertake any necessary work as may be required and appropriate to maintain ahigh standard and efficient dispensing service.

Confidentiality

Inthe course of seeking treatment, patients entrust us with, or allow us togather, sensitive information in relation to their health and other matters.They do so in confidence and have the right to expect that staff will respecttheir privacy and act appropriately.

Inthe performance of the duties outlined in this Job Description, the post-holdermay have access to confidential information relating to patients and theircarers, practice staff and other healthcare workers. They may also have accessto information relating to the practice as a business organisation. All suchinformation from any source is to be regarded as strictly confidential.

Informationrelating to patients, carers, colleagues, other healthcare workers or thebusiness of the practice may only be divulged to authorised persons inaccordance with the practice policies and procedures relating toconfidentiality and the protection of personal and sensitive data.

Healthand Safety

Thepost-holder will assist in promoting and maintaining their own and othershealth, safety and security as defined in the practice Health & SafetyPolicy, to include:

Usingpersonal security systems within the workplace according to practiceguidelines.

Identifyingthe risks involved in work activities and undertaking such activities in a waythat manages those risks.

Makingeffective use of training to update knowledge and skills.

Usingappropriate infection control procedures, maintaining work areas in a tidy andsafe way and free from hazards.

Equalityand Diversity

Thepost-holder will support the equality, diversity and rights of patients, carersand colleagues, to include:

Actingin a way that recognizes the importance of peoples rights, interpreting them ina way that is consistent with practice procedures and policies, and currentlegislation.

Respectingthe privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behavingin a manner which is welcoming to and of the individual, is non-judgmental andrespects their circumstances, feelings priorities and rights.

Personal/ProfessionalDevelopment

Thepost-holder will participate in any training programme implemented by thePractice as part of this employment, such training to include:

Participationin an annual individual performance review, including taking responsibility formaintaining a record of own personal and/or professional development.

Takingresponsibility for own development, learning and performance and demonstratingskills and activities to others who are undertaking similar work.

Quality

Thepost-holder will strive to maintain quality within the Practice, and will:

Alertother team members to issues of quality and risk.

Assessown performance and take accountability for own actions, either directly orunder supervision.

Contributeto the effectiveness of the team by reflecting on own and team activities andmaking suggestions on ways to improve and enhance the teams performance.

Workeffectively with individuals in other agencies to meet patients needs.

Effectivelymanage own time, workload and resources.

Communication

Thepost-holder should recognise the importance of effective communication withinthe team and will strive to:

Communicateeffectively with other team members

Communicateeffectively with patients and carers

Recognisepeoples needs for alternative methods of communication and respondaccordingly.

Contributionto the Implementation of Services

Thepost-holder will:

Applypractice policies, standards and guidance.

Discusswith other members of the team how the policies, standards and guidelines willaffect own work.

Participatein audit where appropriate.

Person Specification

Additional Criteria

• Effective team worker
• Ability to work flexibly
• Engage in a supportive relationship with colleagues
• Ability to work under own initiative
• Ability to follow guidelines and protocols.

Qualifications

• Good standard of general education (GCSE or equivalent in English and Mathemathics at Grade C or above.).
• Evidence of continued development

Experience

• An understanding, acceptance and adherence to the need for strict confidentiality.
• Excellent communication skills, verbal and written.
• A can-do attitude and a keenness to learn and evolve is essential for success.
• Experience of telephone switchboard operation
• Experience of a computerised clinical system
• Experience of working in a busy environment
• Experience is a customer service or patient facing role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£12.21 an hourIn line with the Holderness Health Pay Policy