Trainee Disabled Students Allowance (DSA) Needs Assessor (East of England)

TN United Kingdom; Norwich; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking ambitious individuals for a hybrid role as a Trainee DSA Needs Assessor in Norwich. This exciting opportunity involves working with individuals to identify their study and support needs, evaluating appropriate technologies, and producing formal assessments. With a commitment to inclusivity and professional development, this role offers a chance to make a meaningful impact while enjoying competitive benefits and a supportive work environment. If you're proactive, organized, and ready to contribute to a diverse team, this position is perfect for you.

Benefits

Competitive salary

Holiday entitlement starting at 23 days

Paid volunteering days

Pension

Life assurance

Cycle2work

Parental leave

Employee discounts

Support networks

Qualifications

• Excellent interpersonal and communication skills are essential.
• Advanced IT skills and problem-solving abilities are required.

Responsibilities

• Conduct structured meetings to identify support strategies.
• Produce formal needs assessment reports as per guidelines.

Skills

Organizational Skills

Interpersonal Communication

IT Skills

Problem-Solving

Time Management

Education

Degree or equivalent qualification

Tools

Assistive Technology Software

Job description

Job Title: Trainee Disabled Students Allowance (DSA) Needs Assessor (East of England), Norwich

Client:

Capita

Location:

Norwich, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

db73a693e47e

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Overview: We're currently looking for ambitious individuals to join our team covering the East of England. This will be a hybrid role, working from home with travel as required.

Responsibilities:

1. Hold structured meetings with individuals, face-to-face or remotely, to identify suitable study and support strategies, including non-medical helper (NMH) and travel support.
2. Evaluate and advise on appropriate hardware, software, assistive technology, and aids for each individual.
3. Produce formal written needs assessment reports in accordance with guidance and KPIs.
4. Respond to post-assessment queries from customers or funding bodies within required timeframes.
5. Review customer needs upon request.

Qualifications and Skills:

Essential:

• Ability to plan, prioritize, and organize workload
• Excellent interpersonal, verbal, and written communication skills
• Advanced IT skills
• Proactive in professional development
• Pragmatic problem-solving skills
• Ability to work under pressure and meet deadlines
• Flexibility, punctuality, and reliability
• Understanding of confidentiality and privacy

Desirable:

• Degree or equivalent qualification
• Knowledge of DSAs provision/support
• Knowledge of assistive technology software
• Disability-related experience (training provided)

About Capita: Capita has over 30 years of experience in public and private sectors, delivering innovative solutions and services, including in local government and planning resilience.

Benefits:

• Competitive salary
• Holiday entitlement starting at 23 days, rising to 27
• Paid volunteering days
• Company benefits including pension, life assurance, cycle2work, and parental leave
• Employee discounts and support networks

Next Steps: Click ‘Apply now’ to submit your application. For adjustments or support, contact us at the provided email or phone number.

Equal Opportunities: We are committed to inclusivity and diversity. Contact us for accessible formats or support needs.