Trainee Dealer/Trainee Poker Dealer

Metropolitan Gaming; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading gaming company seeks dealers for its exciting venues across the UK. The role includes training on compliance and gaming skills, with flexible hours in a vibrant team environment. Successful candidates will provide exceptional customer service and maintain the unique Metropolitan Gaming experience.

Benefits

Hourly wage + Service Charge + Salary Enhancement

50% off food and beverages in UK venues

Company Sick Pay

Company Pension

Life Assurance

Employee health and wellbeing services

Virtual GP Services

Cycle to work scheme

Qualifications

• Must be aged 18 or over.
• Knowledge of Safer Gaming and Anti Money laundering.

Responsibilities

• Train on compliance and gaming legislation.
• Provide high-level customer service.
• Be skilled in executing various games like Blackjack and Roulette.

Skills

Customer Service

Compliance Knowledge

Job description

Who We Are

Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experience and service for our guest's whichever platform or venue they visit.

Our eleven city destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London's newest luxury casino Metropolitan Mayfair. We're a 'Why Not?' brand that likes to challenge the status quo and we're passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.

Benefits

We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:

• Hourly wage + Service Charge + Salary Enhancement From Midnight + Paid overtime
• 50% off food and beverages in all of our UK venues
• Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
• Company Sick Pay
• Company Pension
• Life Assurance
• Refer a friend incentives
• Financial advice services
• Employee health and wellbeing services
• Virtual GP Services
• Season Ticket Loans
• Employee assistance programme: A confidential helpline providing 24/7 advice and counselling
• Cycle to work scheme
  
  

The Role:

• We will train you on compliance with all relevant legislation that is a crucial requirement of the role. Dealers are expected to be knowledgeable about all Safer Gaming and Anti Money laundering requirements once the training has been completed.
• You will undertake regular refresher training and will be required to raise any concerns with management when on duty, as per the Metropolitan Gaming SG and AML policies.
• This position requires working evenings, weekends, and shifts that coincide with a 24/7 trading week so individuals should be flexible in their scheduling.
• Providing all our customers with the highest level of customer service to ensure that the unique Metropolitan Gaming experience is always achieved.
• We will train you to be skilled in executing Blackjack, Roulette, Three Card Poker and through further training and where required Texas Hold’em Poker and Punto Banco.
  
  

PLEASE NOTE: You must be aged 18 or over and have the right to work in the UK to apply for the training school.