Trainee Customer Service Advisor – Automotive

Jago Consultants; Eastbourne; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in Eastbourne is looking for a Trainee Customer Service Advisor to join their team. This role offers full dealership training and is an excellent opportunity for anyone wanting to start a career in the Automotive Industry. The successful candidate will develop their skills while ensuring a high level of customer experience.

Qualifications

• Previous experience within Customer Service is essential.
• Enthusiastic and passionate about the motor trade.
• A valid full UK driving licence.

Responsibilities

• Ensure customers are aware of service and repair work required.
• Advise on estimated costs of repairs and work.
• Sell additional products as appropriate.

Skills

Customer Service

Communication

Sales Skills

Job description

Social network you want to login/join with:

Trainee Customer Service Advisor – Automotive, Eastbourne

col-narrow-left

Client:

Location:

Eastbourne, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

b8d498bca83b

Job Views:

31

Posted:

22.06.2025

Expiry Date:

06.08.2025

col-wide

Job Description:

Job Description

Job role – Trainee Customer Service Advisor

Location – Eastbourne, East Sussex

Salary – dependent on experience

Hours – Full time (Monday to Friday, Saturday rota basis)

** Excellent opportunity to get into the Motor Trade **

** Full dealership training provided **

** No previous experience necessary **

I am working with a busy main dealership in Eastbourne, East Sussex who are seeking a Trainee Service Advisor to join their friendly team.

This is an exciting opportunity for any candidate wanting to kick start their career in the Automotive Industry or progress their skills further. The successful Trainee Service Advisor will receive full manufacturer training with the added benefit of working for a Company that believes in progressing and developing their team.

The Trainee Service Advisor role requires an outgoing, enthusiastic motivated individual who has excellent people skills to ensure the highest level of customer experience is always provided.

Trainee Service Advisor Duties include:

• Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
• Advise on estimated costs of repairs and work to be undertaken
• Sell additional products as appropriate to customers’ needs
• Advise on timescales and collection arrangements
• Produce job cards on in-house computer system
• Update customer and vehicle records
• Document all warranty work in accordance with manufacturer policy
• Preparation and completion of invoices

For this Trainee Service Advisor position, you will have:

• Previous experience within Customer Service is essential
• Enthusiastic and passionate about the motor trade
• A valid full UK driving licence

Do you know someone who might be right for this position? Refer a friend or colleague and earn yourself a referral fee.

Please see our website for more details.