Trainee Customer Consultant - Goole (Ford)

Stoneacre Motor Group; Goole; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team as a Trainee Customer Consultant with a leading motor group in the UK. This role offers a unique opportunity to kickstart your career with one of the world's most prestigious automotive brands, Toyota. You will receive comprehensive training through the Toyota Academy, enabling you to develop essential skills in customer service and sales. With a focus on integrity and teamwork, you will help enhance the dealership's reputation while achieving personal sales targets. This is not just a job; it's a pathway to a rewarding career in the automotive industry, where your ambitions can flourish in a supportive environment.

Benefits

Industry leading competitive salary

Flexible working patterns

Bonus scheme

Training and development programmes

Career progression opportunities

Contributory workplace pension scheme

Uniform provided

Long service reward

Employee discounts

Wellness programme

Qualifications

• Strong communication skills and ability to adapt to customer needs.
• GCSE Maths and English, plus at least 2 A Levels or equivalent.

Responsibilities

• Provide industry-leading customer service and maintain accurate records.
• Build and maintain great relationships with customers to maximize sales.

Skills

Customer Service

Communication Skills

Sales Skills

IT Skills (MS Word, PowerPoint, Excel)

Education

GCSE Maths and English

2 A Levels or equivalent qualification

Tools

MS Word

PowerPoint

Excel

Job description

About the role…

We are excited to be recruiting for a Trainee Customer Consultant working exclusively with our Toyota franchise. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups.

The Trainee Customer Consultant programme offers you the opportunity to develop your career with one of the world's most prestigious companies and work alongside some of Britain's brightest young talent, as well as the chance to be paid to develop yourself professionally. Toyota are the highest ranked Automotive Brand in the world and spend more on Research & Development than any other company, leading the way in Hybrid engine technology and innovation.

A Stoneacre Customer Consultant will be a welcoming individual who can communicate well with a wide range of clients. Above all, we value honesty and integrity amongst everyone we hire. It’s what sets us apart, and it’s the reason why our customers have been coming back to us for nearly 30 years, all whilst contributing towards making Stoneacre the Number One Motor Group.

Whilst working for Stoneacre in Northallerton, the Trainee programme is delivered through the Toyota Academy, our outstanding learning & development organisation. The Trainee Customer Consultant programme targets and develops high calibre people like you, who may have recently completed their education and are seeking the first rung of the ladder in a professional automotive career. As a Trainee Customer Consultant, you will be part of a new Toyota initiative which fast tracks you through the 12-week programme and onto the Academy’s development path, leading to a full industry-recognised accreditation and potentially into management.

Do we have your interest…?

Here at Stoneacre, we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you?

• Industry leading competitive salary
• A flexible approach to working patterns
• Bonus scheme
• A range of training and development programmes
• Industry leading career progression opportunities
• Contributory workplace pension scheme
• Uniform provided
• Long service reward
• Customer introduced reward
• Employee discounts
• Access to discounts on retailers, restaurants, holidays and much more
• Wellness programme
• Free parking

An average day as a Trainee Customer Consultant…

• Understand product features, characteristics, etc. to maximise sales potential.
• Provide industry leading customer service.
• Build and maintain great relationships with existing and new customers to maximise future sales.
• Maintain accurate records of customer requirements, completing sales contracts and other sales administration.
• Raise the profile of the dealership and enhance the reputation of the business.

About you…

• Enjoy working with people and excel in a customer facing sales environment.
• Have strong communication skills with the ability to adapt to each customer’s needs.
• Highly motivated and can work well under pressure.
• Able to work well both within a close team and as an individual.
• Be able and willing to achieve agreed sales targets across our product range.
• Be a free thinker with ambitions for yourself, the centre, and the Stoneacre family.

• You will be eligible to work in the UK.
• You will have GCSE Maths and English, and at least 2 A Levels or equivalent qualification.
• Excellent IT skills, (MS Word, PowerPoint, and Excel).
• We want you to love what you do – The rest will come naturally.

“Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.”