Trainee Croupier/Dealer (Training School)

Genting Casinos UK Ltd.; Birmingham; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a vibrant industry as a trainee croupier at a leading leisure business in the UK. No prior gaming experience is needed; all training will be provided. Enjoy a competitive salary, development opportunities, and a range of employee benefits in a fun work environment.

Benefits

Private GP Helpline

Discount Portal

Pension Scheme

Life Assurance

Employee Assistance Programme

20% Gym Discount

Mental Health Support

Family-Friendly Policies

Qualifications

• Must be over 18 and pass a DBS check for gaming license.

Responsibilities

• Deal casino games to customers.
• Ensure customers have an enjoyable experience.

Skills

Customer Service

Team Player

Math Skills

Positive Attitude

Job description

JOB DESCRIPTION

Are you looking for a new career? Would you like to work in a fun, vibrant industry?

We are currently recruiting a trainee croupier. No previous gaming experience is necessary. If you are passionate about delivering excellent customer service and eager to learn, this could be the role for you. All training will be provided during an initial 6-week training school, where you will learn to deal popular casino games such as roulette and blackjack. After training, you will be responsible for dealing casino games to customers and ensuring they have an enjoyable experience.

Key skills and responsibilities include:

• Enthusiastic, bubbly personality committed to outstanding customer service.
• Confident with a positive, can-do attitude.
• Efficient team player.
• Flexible attitude towards work, including nights and weekends.
• Good maths skills for accurate bet calculations.
• Ability to work various shifts, including nights and weekends.

• Applicants must be over 18, have the right to work in the UK, and pass a DBS check to obtain a gaming license.

In return, we offer an excellent salary, development opportunities, and a wide range of employee benefits — read more below.

WHAT WE OFFER

Alongside a competitive salary, we provide various benefits, including:

• Company-funded benefits such as a private GP helpline, discount portal, pension scheme, life assurance, employee assistance programme, 20% gym discount, mental health support, and family-friendly policies.
• Flexible benefits designed to suit individual needs, including a Health Cash Plan (company funded at level 1), critical illness cover, dental and travel insurance, and health screening.
• Rewards, recognition, and development opportunities, such as career development programs, the Genting Academy online learning portal, long service awards, social events, and tips.

*Subject to eligibility.

OUR BUSINESS

Genting Casinos is a leading leisure business in the UK, committed to delivering outstanding service nationwide. As part of the Genting Group, employing 62,000 people worldwide, we value our colleagues and customers and strive to provide a fantastic experience.

We are an inclusive and diverse employer, celebrating individuality and accommodating diverse needs. If you require support during the interview process, such as guidance, advice, or adjustments, please contact us.