Trainee Croupier

Genting Casinos; Luton; On-site; GBP 20,000 - 25,000; Full time

Job summary

Genting Casinos is seeking a trainee croupier who is eager to start a vibrant career in the gaming industry. No prior gaming experience is required; all necessary training will be provided. A suitable candidate should deliver great customer service, possess math skills, and be prepared to work night shifts. Following a 6-week training program, you will engage directly with customers, ensuring they enjoy their time at the casino while dealing popular games.

Benefits

Private GP helpline

Discount portal for retailers and restaurants

20% discounted gym membership

Employee assistance programme

Mental health support

Flexible benefits package

Qualifications

• Enthusiastic and bubbly personality.
• Confident with a positive mindset.
• Over 18 and eligible to work in the UK.

Responsibilities

• Dealing casino games like roulette and blackjack.
• Ensuring customers have an enjoyable experience.

Skills

Customer Service

Teamwork

Math Skills

Flexibility

Job description

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Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry?

We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary, if you are passionate about delivering great customer service and are willing to learn this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.

Our Training School will run from 21/07/25 until 31/08/25 and applicants must be available throughout the 6 weeks.

Croupiers generally work night shifts and shift pattern is either 8pm-4am or 9pm-5am

Key skills and responsibilities include:

• Enthusiastic, bubbly personality ready to deliver outstanding customer service.
• Confident with a can-do mindset.
• An efficient team player.
• Flexible attitude to work - able to work shifts including nights and weekends to support our business.
• Good maths skills to enable correct calculation of customers bets.
• Being flexible and able to work a variety of shifts including night shifts and weekends.
• Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.

In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits. Read more details below.

WHAT WE OFFER

As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:

Company funded benefits

• Private GP helpline.
• Discount portal for popular retailers, restaurants, leisure and more.
• Life assurance.
• Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
• 20% discounted gym membership.
• Mental health support.
• Family-friendly and wellbeing policies.

Flexible benefits* " designed for employees to choose the best package for their personal needs.

• Health Cash Plan (level 1 is company funded).
• Critical illness cover.
• Travel insurance.
• Health Screening.

Rewards, recognition, development, and events

• Genting Academy " online learning portal.
• Long service awards.
• Staff social fund.
• Annual company Christmas present.
• A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
• Tips

*Subject to eligibility.

OUR BUSINESS

Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.