Trainee Croupier

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits in the vibrant world of gaming! This role is perfect for individuals looking to kickstart their career as a trainee croupier, where no prior experience is necessary. You will receive comprehensive training to master popular casino games, ensuring you deliver exceptional customer service. With a supportive team and a fun work environment, you will thrive in a role that values enthusiasm and a can-do attitude. Join a leading leisure business that offers great benefits and opportunities for personal development, making every day at work enjoyable and rewarding.

Benefits

Private GP Helpline

Retailer Discounts

Life Assurance

Employee Assistance Programme

Discounted Gym Membership

Mental Health Support

Family-Friendly Policies

Health Cash Plan

Critical Illness Cover

Travel Insurance

Qualifications

• Passion for delivering great customer service.
• Ability to work shifts, including nights and weekends.

Responsibilities

• Deal popular casino games like roulette and blackjack.
• Ensure customers have an enjoyable experience.

Skills

Customer Service

Teamwork

Mathematical Skills

Flexibility

Enthusiasm

Job description

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Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry?

We are currently recruiting a trainee croupier. No previous gaming experience is necessary. If you are passionate about delivering great customer service and willing to learn, this could be the role for you. All training will be provided during an initial 6-week training school where you will learn to deal popular casino games, including roulette and blackjack. After training, you will be responsible for dealing casino games to our customers and ensuring they have an enjoyable experience.

Key skills and responsibilities include:

• Enthusiastic, bubbly personality ready to deliver outstanding customer service.
• Confident with a can-do mindset.
• An efficient team player.
• Flexible attitude to work - able to work shifts including nights and weekends to support our business.
• Good maths skills to enable correct calculation of customers’ bets.
• Applicants must be over 18, have the right to work in the UK, and pass a DBS check to obtain a gaming license.

In return for your commitment, we offer an excellent salary, development opportunities, and a wide range of employee benefits. Read more details below.

WHAT WE OFFER

Along with an excellent salary, we provide a variety of benefits, including:

• Company-funded benefits such as private GP helpline, retailer discounts, life assurance, employee assistance programme, discounted gym membership, mental health support, and family-friendly policies.
• Flexible benefits, allowing employees to choose the best package for their needs, including Health Cash Plan, critical illness cover, travel insurance, and health screening.

Rewards, recognition, development, and events include:

• Genting Academy online learning portal.
• Long service awards.
• Staff social fund.
• Annual Christmas present.
• Social activities like pub quizzes, awards, and football tournaments.
• Tips.

*Subject to eligibility.

OUR BUSINESS

Genting Casinos is a leading leisure business in the UK, committed to outstanding service. Part of the Genting Group with 62,000 employees worldwide, we value diversity and inclusion. We aim to understand and accommodate the needs of our customers and colleagues. For interview support or adjustments, please contact us.