Trainee Croupier

Peoplebank; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Tips

Bonus during first year

Training program

Career progression

Job summary

Genting Casinos UK is recruiting a trainee croupier to learn casino dealing with comprehensive training. You will start at Genting Casino Stratford and may move to the Trocadero opening team in central London, rotating across locations as needed.

Successful trainees progress to dealing popular games with supervision, while enjoying a strong service-focused environment, opportunities for tips, and career development within Genting Casinos UK.

Qualifications

• No prior gaming experience required; training provided.
• A DBS check (no criminal record) is required for a gaming license.
• 18+ to work in the UK; right to work in the UK.

Responsibilities

• Assist in dealing casino games to customers.
• Complete the 6-week training school to learn roulette and blackjack.
• Deliver excellent customer service and ensure an enjoyable experience for players.

Skills

Enthusiastic personality

Confident with can-do

Team player

Flexible shifts

Good maths

Job description

No experience? No problem. Join our paid six-week Training School at Genting Casino Stratford and learn the skills needed to become a professional croupier dealing casino games. On successful completion, you'll receive a salary increase to £28,459, become eligible for tips, and join the opening team at Trocadero Casino, one of London's most exciting new entertainment destinations estimated late 2027. Plus, you'll receive an additional £1,000 bonus during your first year (£500 after 6 months and £500 after 12 months), with clear opportunities to develop and progress your career at Genting Casinos UK.

Please note, during the pre-opening period, you’ll be based at Genting Casino Stratford while we prepare for the launch of Trocadero Casino. You may also have the opportunity to work across other Genting Casino locations in London, gaining valuable experience and exposure ahead of joining the Trocadero opening team.

JOB DESCRIPTION

Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry?

We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary, if you are passionate about delivering great customer service and are willing to learn this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.

Key skills and responsibilities include:

• Enthusiastic, bubbly personality ready to deliver outstanding customer service.
• Confident with a can-do mindset.
• An efficient team player.
• Flexible attitude to work - able to work shifts including nights and weekends to support our business.
• Good maths skills to enable correct calculation of customers bets.
• Being flexible and able to work a variety of shifts including night shifts and weekends.
• Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.
• Candidates must be flexible to work in central London and the surrounding areas.

In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits - read more details below.

WHAT WE OFFER

As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:

Company funded benefits

• Private GP helpline.
• Discount portal for popular retailers, restaurants, leisure and more.
• Life assurance.
• Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
• 20% discounted gym membership.
• Mental health support.
• Family-friendly and wellbeing policies.

Flexible benefits* " designed for employees to choose the best package for their personal needs.

• Health Cash Plan (level 1 is company funded).
• Critical illness cover.
• Travel insurance.
• Health Screening.

Rewards, recognition, development, and events

• Genting Academy " online learning portal.
• Long service awards.
• Staff social fund.
• Annual company Christmas present.
• A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
• Tips

*Subject to eligibility.

OUR BUSINESS

Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.