Trainee Commercial Underwriter

• Exciting new opportunity to take the first step towards developing a career within a leading insurance brand.
• Full training and ongoing support provided including opportunity to complete a Level 3 CII apprenticeship.
• After successful probation, this will be a hybrid role with 80% homeworking and 20% in Glasgow office.

Working Hours: We’re offering you a 35-hour week with shift patterns running from Monday to Friday between 8am to 6pm. As well as no weekend working, we offer a hybrid working model which means that once you’ve completed probation, you can work from the comfort of your own home for up to 80% of the time. You'll also have the chance to extend your contractual hours up to 40 per week, with condensed working hours optional too.

Start Date: You’ll join as part of a cohort on 7th July.

About the Role

Are you ready to start a rewarding career where you can learn, grow, and make a real difference? Join us here at NFU Mutual as part of a cohort of trainees and be a part of a supportive group learning and developing your career together.

You’ll be provided with all the knowledge and skills you need to become a competent Commercial Underwriter, where you’ll play a key role in helping our commercial customers to protect their businesses from potential risks like water damage, theft, or property damage. We’ll teach you how to assess and evaluate these risks to determine the best insurance coverage for each business, ensuring they are properly protected under appropriate terms and conditions. You’ll work closely and build relationships with our NFU Mutual Agencies, who are the main contact point for our customers, to manage risks and provide the best insurance solutions.

To help you become the best you can be, we’ll provide a comprehensive 5–6-month training programme that includes classroom learning, shadowing experienced colleagues, and receiving personalised support from managers and senior team members. This training is designed to equip you with the knowledge and skills to excel as an Underwriter. Once you have completed the programme, we’ll continue to support your career development, offering the opportunity to pursue formal insurance qualifications via our apprenticeship scheme should you wish.

Recruitment Process: Our recruitment process consists of a few simple steps: a brief online task, a friendly introduction call with a member of our Talent Acquisition team, and a skills-focused interview at our Glasgow office. Interviews will be held in May, with some sessions available in the evenings for your convenience.

This role is known internally as Commercial Underwriter.

About You

While prior experience in general insurance is not essential, it is highly desirable and will be a strong advantage in this role. If you’ve worked in insurance before, we’d love to hear about it. However, what matters most to us is your positive attitude, eagerness to learn, and genuine commitment to delivering great service.

We’re looking for:

• A customer-focused approach gained from your experience working in customer service roles. You’re confident in handling a variety of customer situations and can think creatively to find solutions.
• The ability to remain composed and focused under pressure and to thrive in a fast-paced environment, managing your time well to hit your goals.
• A knack for critical thinking and analysis, helping you interpret information and make solid decisions.
• Strong communication skills that make it easy for you to build and maintain great working relationships.
• A curious and eager-to-learn mindset, always looking for better, more efficient ways to get things done.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary £26,000 per annum
• Annual bonus (up to 10% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership – subject to T&Cs
• Health and wellbeing plan - cashback for dentist, opticians, physio and more
• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
• Employee Volunteering - volunteer in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us.

We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.