Trainee Client Account Manager (Graduate)

Symphony Group PLC; Northampton; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading company in furniture manufacturing, Symphony Group PLC, is seeking a Trainee Client Account Manager (Graduate) to join their Client Solutions Team. This full-time role involves managing client relationships, producing project specifications, and working on new build and social refurbishment projects across the East of England. Ideal candidates will have a 2:1 degree and a passion for customer engagement.

Qualifications

• Minimum 2:1 degree, ideally in Business/Engineering or Design.
• Some experience in sales/construction preferred.
• Excellent organisational skills and a desire to interact with customers.

Responsibilities

• Produce specifications for new build and refurbishment projects.
• Develop relationships with clients in the Social Housing market.
• Maintain customer records and manage quotation tender processes.

Skills

Organisational skills

Customer relationship building

Problem-solving

Communication

Computer literacy

Education

2:1 degree in Business/Engineering or Design

Tools

PowerPoint

Excel

Job description

Trainee Client Account Manager (Graduate)

• Location: Northampton, Northamptonshire, United Kingdom

Symphonyhave an exciting opportunity for aTrainee Client Account Manager (Graduate) tojoin the Client Solutions Team, working in both the New Build and Social Refurbishment Housing markets, as a Trainee Client Account Manager. The role will be covering the East of England, so you must be located in the Northamptonshire, North Buckinghamshire, Bedfordshire or Cambridgeshire areas. You will also be required to travel extensively through the area, with the potential for overnight stays. You will join them on a full-time, permanent basis, and in return, you will receive a competitive salary.

Symphony is the UK’s largest privately owned manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture with a turnover of over £300 million and circa 2000 employees. Our customers include independent retailers, merchants, housebuilders, residential housing developers and social housing providers.

We pride ourselves on a diverse product range which includes holding the licence for the Laura Ashley kitchen and fitted bedroom furniture brands, our cutting edge supply capabilities, sustainability credentials and outstanding service -providing our customers with everything they need to succeed.

About the Trainee Client Account Manager (Graduate)role:

We are looking to recruit a graduate to join the Client Solutions Team, working in both the New Build and Social Refurbishment Housing markets, as a Trainee Client Account Manager. The role will be covering the East of England, so you must be located in the Northamptonshire, North Buckinghamshire, Bedfordshire or Cambridgeshire areas. You will also be required to travel extensively through the area, with the potential for overnight stays.

The key responsibilities of their Trainee Client Account Manager (Graduate) will include:

This role is responsible for producing specifications for building new relationships and developing existing relationships with clients, producing specifications relating to mixed tenure new build developments, and planned refurbishments schemes, and managing social housing refurbishment programmes.

• Working closely with clients (such as housing associations, councils, BTR providers etc.) within the Social Housing market to create specifications for mixed tenure new build schemes to help meet clients’ budgets. Once approved the live Developments will be passed onto the Contractor or Skyline Teams to look after the running of the sites.
• Developing and growing relationships with key personnel within the Client Maintenance, and Development teams.
• Building a pipeline of New Build Developments and Specification for Clients within the Social Housing sector.
• Forecasting pipeline for secured new build work passed onto the Contractor or Special Projects teams, as well as the planned refurbishment works.
• Conducting Factory and Marketing Suite tours at Head Office to demonstrate the service and products that Symphony can provide.
• Producing monthly reports on all opportunities and sales.
• Maintain customer contact details to ensure customer records are kept up to date.
• Manage / control the quotation tender process through to the delivery of social housing refurbishment

To meet the requirements of their Trainee Client Account Manager (Graduate), you will have:

• A minimum 2:1 degree in a Business/Engineering or Design related subject, achieved either this year or within the last 2 years.
• Ideally some work experience from a sales/construction background.
• Excellent organisational and administrative skills.
• A strong desire to interact and build relationships with customers.
• The ability to “think outside the box” to find solutions.
• A full UK driving licence as you will be required to travel within the region and to other parts of the UK as required.

As their Trainee Client Account Manager (Graduate), you will be:

• Able to manage your own diary and time efficiently and effectively.
• Able to communicate confidently with people at all levels from site operative to director.
• Willing to work as part of a dynamic team.
• Able to work under pressure to maintain deadlines.
• Computer literate, with good PowerPoint and Excel skills.
• Self-motivated and enthusiastic.
• Professionally presentable at all times.

If this sounds like the perfect opportunity for you and you’d like to become theirTrainee Client Account Manager (Graduate),then please click ‘apply’ today – don’t miss out, they’d love to hear from you!