Trainee Client Account Manager (Graduate)

Symphony Group PLC; Gloucester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Trainee Client Account Manager to join their dynamic team in Gloucester. This full-time role offers a unique opportunity to engage with clients in the housing market, focusing on new build and social refurbishment projects. As a graduate, you'll collaborate closely with Development and Sales Managers to create specifications, forecast pipeline work, and maintain strong client relationships. The position promises a competitive salary and the chance to develop your career in a supportive environment. If you're self-motivated, enthusiastic, and ready to make a difference, this could be the perfect role for you.

Qualifications

• Minimum 2:1 degree in a relevant field achieved within the last 2 years.
• Strong organizational skills and a desire to build customer relationships.

Responsibilities

• Work with Development and Sales Managers to create specifications for new builds.
• Build relationships with key personnel in the housing sector.

Skills

Organizational Skills

Customer Relationship Management

Problem Solving

Communication Skills

Education

2:1 degree in Business/Engineering or Design

Tools

Microsoft PowerPoint

Microsoft Excel

Job description

Trainee Client Account Manager (Graduate)

Symphony Group have an exciting opportunity for a Trainee Client Account Manager (Graduate) to join our team based in Gloucester. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary.

Symphony is the UK’s largest privately owned manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture with a turnover of over £300 million and circa 2000 employees. Our customers include independent retailers, merchants, housebuilders, residential housing developers and social housing providers.

We pride ourselves on a diverse product range which includes holding the licence for the Laura Ashley kitchen and fitted bedroom furniture brands, our cutting edge supply capabilities, sustainability credentials and outstanding service - providing our customers with everything they need to succeed.

About the Trainee Client Account Manager (Graduate) role:

We are looking to recruit a graduate to join the Client Solutions Team, working in both the New Build and Social Refurbishment Housing markets, as a Trainee Client Account Manager. The role will be covering the East of England, so you must be located in the Northamptonshire, North Buckinghamshire, Bedfordshire or Cambridgeshire areas. You will also be required to travel extensively through the area, with the potential for overnight stays.

The key responsibilities of our Trainee Client Account Manager (Graduate) will include:

• Working closely with Development and Sales Managers/Directors and Architects within the housing market to create specifications for mixed tenure new build schemes to help meet clients’ budgets. Once approved the live Developments will be passed onto the Contractor or Skyline Teams to look after the running of the sites.
• Developing and growing relationships with key personnel within the Client Maintenance and Development teams.
• Building a pipeline of New Build Developments and Specification for Clients within the housing sector.
• Forecasting pipeline for secured new build work passed onto the Contractor or Special Projects teams, as well as the planned refurbishment works.
• Conducting Factory and Marketing Suite tours at Head Office to demonstrate the service and products that Symphony can provide.
• Producing monthly reports on all opportunities and sales.
• Maintaining customer contact details to ensure customer records are kept up to date.
• Managing / controlling the quotation tender process for new businesses.

To meet the requirements of our Trainee Client Account Manager (Graduate), you will have:

• A minimum 2:1 degree in a Business/Engineering or Design related subject, achieved either this year or within the last 2 years.
• Ideally some work experience from a sales/construction background.
• Excellent organisational and administrative skills.
• A strong desire to interact and build relationships with customers.
• The ability to “think outside the box” to find solutions.
• A full UK driving licence as you will be required to travel within the region and to other parts of the UK as required.

As our Trainee Client Account Manager (Graduate), you will be:

• Able to manage your own diary and time efficiently and effectively.
• Able to communicate confidently with people at all levels from site operative to director.
• Willing to work as part of a dynamic team.
• Able to work under pressure to maintain deadlines.
• Computer literate, with good PowerPoint and Excel skills.
• Self-motivated and enthusiastic.
• Professionally presentable at all times.

This position will be rewarded with a competitive salary. In order for your application to be taken further please state your required salary.

If this sounds like the perfect opportunity for you and you’d like to become our Trainee Client Account Manager (Graduate), then please click ‘apply’ today – don’t miss out, they’d love to hear from you!