Trainee Client Account Manager (Graduate)

The Symphony Group PLC; Gloucester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in furniture manufacturing, The Symphony Group PLC, is looking for a Trainee Client Account Manager (Graduate) to join their Client Solutions Team in Gloucester. This permanent, full-time role involves working in the New Build and Social Refurbishment Housing markets, managing client relationships, and developing specifications. Ideal candidates will have a 2:1 degree, strong communication skills, and a desire to succeed in a dynamic environment.

Qualifications

• Graduate degree obtained within the last 2 years.
• Experience in sales or construction preferred.
• Full UK driving license required.

Responsibilities

• Develop specifications for new developments and manage social housing refurbishment programs.
• Build relationships with clients such as housing associations.
• Conduct monthly opportunity and sales reports.

Skills

Organizational skills

Creative problem solving

Communication

Education

Minimum 2:1 degree in Business, Engineering, or Design

Tools

PowerPoint

Excel

Job description

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Trainee Client Account Manager (Graduate), Gloucester

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Client:

The Symphony Group PLC

Location:

Gloucester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

4868db4c0cfb

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Symphony has an exciting opportunity for a Trainee Client Account Manager (Graduate) to join the Client Solutions Team, working in both the New Build and Social Refurbishment Housing markets. The role covers the Wales/Midlands areas, so you must be located in Hereford, Worcestershire, Gloucestershire, or Gwent. Extensive travel within the area, including potential overnight stays, will be required. This is a full-time, permanent position, offering a competitive salary.

Symphony is the UK’s largest privately owned manufacturer of fitted kitchen, bedroom, and bathroom furniture, with a turnover of over £300 million and approximately 2000 employees. Our customers include independent retailers, merchants, housebuilders, residential housing developers, and social housing providers.

We pride ourselves on our diverse product range, including licensing for Laura Ashley kitchen and bedroom furniture brands, cutting-edge supply capabilities, sustainability credentials, and outstanding service—providing everything our customers need to succeed.

About the role:

We seek a graduate to join the Client Solutions Team, working across the New Build and Social Refurbishment Housing markets in the Wales/Midlands regions. The role involves producing specifications for building new relationships, developing existing relationships, and managing social housing refurbishment programs.

Key responsibilities:

• Developing specifications and building relationships with clients such as housing associations, councils, and BTR providers to support mixed-tenure new build schemes and refurbishments.
• Managing social housing refurbishment programs and producing specifications for new developments.
• Working with clients to create specifications that meet budgets, and coordinating with contractors or internal teams for site management.
• Building a pipeline of new developments and specifications within the social housing sector.
• Forecasting pipelines for new work and refurbishment projects.
• Conducting factory and marketing tours to showcase products and services.
• Producing monthly reports on opportunities and sales.
• Maintaining accurate customer records.
• Managing the quotation and tender process for refurbishment programs.

Candidate requirements:

• A minimum 2:1 degree in Business, Engineering, or Design-related subject, obtained within the last 2 years.
• Some experience in sales or construction is preferred.
• Strong organizational and administrative skills.
• Desire to build customer relationships.
• Ability to think creatively to find solutions.
• A full UK driving license for regional and national travel.

Personal qualities:

• Effective time management and diary organization.
• Confident communication skills at all organizational levels.
• Team-oriented attitude.
• Ability to work under pressure and meet deadlines.
• Proficiency in PowerPoint and Excel.
• Self-motivated and enthusiastic.
• Professional appearance and demeanor.