NCS Careers Adviser

edt; North East; On-site; GBP 25,331 - 27,196; Full time

Benefits offered by this job

2 days of paid volunteering per year

Life Assurance

Discounted gym memberships

Cycle to work scheme

Access to training portal for CPD

Job summary

A leading education and training provider in the North East is looking for Trainee & Qualified Careers Advisers to deliver the National Careers Service. This full-time role involves providing personalized career advice and guidance to adults, helping them identify opportunities and improve their employability. Successful candidates will receive training and support towards obtaining a Level 4 qualification in Careers, Information & Guidance. The position offers competitive salaries and a range of benefits.

Qualifications

• Enjoy working with people to help them achieve their ambitions.
• Have a professional and friendly attitude.
• Committed to studying towards a Careers, Information & Guidance qualification if not already held.

Responsibilities

• Provide careers advice and guidance in one-to-one settings or group workshops.
• Help customers identify choices and outline possible ways forward.
• Meet targets for customer appointments and outcomes.

Skills

Working with people

Professional attitude

Organizational skills

IT skills

Written communication

Education

Level 4 qualification in Careers, Information & Guidance

Job description

Trainee & Qualified Careers Advisers across Northumberland

Job type: This is a permanent full time role (37 hours per week)

This role will be onsite 4-5 times a week

Do you want to support people to change their lives? Are you looking for a new challenge or wanting to change your career? If yes, have you considered the role of a Careers Adviser at edt?

At edt we provide the support, training and qualifications needed for you to become a fully qualified Careers Adviser. This role will deliver the National Careers Service contract within local communities to a wide range of adults. Employing a person-centered approach, we help individuals recognise their strengths and skills, improve their employability, and explore and manage their available career opportunities. Working together, we support people to take positive steps in achieving their career goals.

As an organisation EDT provide a wide range of services that help transform the lives of people around the world. Our National Careers Service contract provides world class Careers Advice and Guidance to more than 100,000 adults annually across a range of community settings within England.

Please be aware the DWP have announced plans to insource the National Careers Service from October 2026.

• Provide careers advice and guidance in a one-to-one setting or group workshops to support customers with their career aspirations.
• Help customers identify and consider the range of choices available to them and outline possible ways forward, using a range of tools and resources.
• Undertake administration duties to ensure that all delivery evidence is complete and compliant in line with contract and quality standards.
• Meet targets for number of customer appointment, percentage of customers into learning and work to support contract delivery commitments.
• Produce an action plan for employment, education, and training to help customers achieve their goals.
• Discuss with customers how to overcome any barriers to reaching their goals and signpost them to other agencies for advice where appropriate.
• Attract new customers and partnerships to the service, e.g. community organisations, Job Centre Plus, training and Higher Education providers.
• Demonstrate genuine curiosity in the customer, their needs and their aspirations.

The right person:

• Enjoy working with people to help them achieve their ambitions.
• Have a professional and friendly attitude.
• Have an open-mind and be non-judgmental.
• Want to make a difference and be able to bring out the best in others.
• Be approachable and articulate.
• An ability to organise, prioritise and be methodical.
• Have excellent administration and IT skills.
• Produce work to a strong written standard.
• Committed to studying towards a Careers, Information & Guidance qualification if you don't already hold the Level 4 qualification in CIAG.

Deadline: midnight Thursday 22nd January (Please note, we reserve the right to close our vacancies early if sufficient applications are received).

In person Assessment day: Monday 26 January at our offices in Newcastle.

2nd stage interviews will take place over Microsoft Teams (times to be agreed) on Friday 30 January.

Interview Process:

To give us and you the best chance of ensuring the job is right for you, we run interview days to support the selection process. These will include an introduction to EDT and the Careers sector. Where possible we prefer to run these in-person to give you opportunity to interact with hiring managers and other members of staff, as well as other candidates. This may not always be possible in which case we may run a virtual process.

How to apply: To be considered for this vacancy, applicants are required to complete and submit a fully completed application form through our website.

Please note that we are unable to offer sponsorship for this position. Candidates must already have the right to work in the UK at the time of application.

Salary & Benefits

£25,331.00 per annum for Trainee Advisers (raising to the £27,196 once qualified) with yearly increments.

£27,196.00 for Qualified Advisers who hold the level 4/6 CIAG qualification with yearly increments.

Benefits include:

• 2 days of paid volunteering per year (pro rota)
• Life Assurance
• Discounted gym memberships
• Cycle to work scheme.
• Access to training portal to help support your own CPD

Edt is committed to safeguarding and promoting the welfare of children and adults whom we work with and come into contact with around the world. All applicants are subject to thorough screening and successful candidates are subject to the relevant level of criminal record checks with national police authorities or the UK’s Disclosure and Barring Service (DBS). This will be at minimum a basic DBS check.

Edt is a proud Disability Confident Leader. We take practical steps to ensure that disability inclusion is not only part of our values but part of our everyday actions. We are committed to creating a working environment where disabled employees are supported, valued, and empowered to thrive in their role. If you are disabled or require specific adjustments during the application process, please do let us know how we can support you.