Trainee Business Travel Consultant

Corporate Travel Management (CTM) UK/EU; Glasgow; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading travel management company seeks an entry-level Junior Business Travel Consultant. This role offers paid training through the CTM Academy, focusing on customer service, travel geography, and industry jargon. Successful candidates will grow within a supportive environment and receive career progression opportunities.

Benefits

22 days annual leave + 3 extra days

Learning and development opportunities

Qualifications

• Eager to learn with no prior travel experience required.
• Willingness to engage with customers via phone, email, and in person.

Responsibilities

• Assist clients with their travel and accommodation needs.
• Participate in CTM Academy training program.
• Complete assessments to transition to a Junior Business Travel Consultant.

Skills

Customer service

Geography

Communication

Job description

Direct message the job poster from Corporate Travel Management (CTM) UK/EU

CTM is an award-winning global provider of innovative and cost-effective travel management solutions to the corporate market. We understand the complex travel needs of businesses in every global market and are committed to developing tailored travel solutions that drive results.

With more than 25 years in business travel, CTM is proud to support the travel needs of a diverse customer portfolio spanning geographies, industries, and business sizes.

What is the ctm academy?

CTM Academy is a Corporate Travel Management (CTM) training and development programme that provides an opportunity for people new to the industry to learn the ins and outs of being a Travel Consultant.

Looking to elevate your career with a global leader in travel?

BUT have no travel experience?

Not to worry! If you'r eager to learn – we’re here to help!

Learn customer service – phone, email and in-person.

Learn geography – be skilled in air routes, rail routes and hotels.

Learn the systems – reservations, fares, modifications & cancellations.

Learn the lingo! Phonetic alphabet & travel jargon.

Where: In our Glasgow office located pm Nelson Mandela Place.

When: The training will take place throughout September 2025

The details: There will be dedicated trainers on site. The programme consists of 1 assessment halfway through and 1 final assessment. The training is paid. In addition to the salary, we offer Benefits such as 22 days annual leave + 3 extra days, and learning and development opportunities.

And after the Academy: Once skilled and successful in the assessment you’ll be offered a ‘junior business travel consultant’ position where you’ll then be able to continue your growth journey.

Junior Business Travel Consultant is a customer service role dedicated to our clients and their needs for travel and accommodation. The salary is the same as the one paid during the training. The culture is embodied in our Company Values which are Connect, Deliver and Evolve.

Read more about our culture and the opportunity to join the Academy here - CTM Academy.

ctm academy: How to join?

Assessment Day: 1st August 2025 in our Glasgow office.

So… Do you feel that you can become a Business Travel Consultant? Do you want to take your career to the next step?

Are you looking for a career that takes you places, builds a positive culture and values you?

Apply today with your CV!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Travel Arrangements

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