Trainee Assistant Sales Manager

TN United Kingdom; Coalville; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the betting and gaming sector is seeking enthusiastic retail colleagues to join their team. This role offers a unique opportunity to engage with customers in a vibrant shop environment, ensuring they have a positive experience while placing bets and enjoying live sports. With a strong focus on customer service, you will play a key role in promoting responsible gambling and maintaining shop standards. The company values your development and provides comprehensive training, making it an ideal starting point for anyone looking to build a career in retail. Flexible scheduling options allow you to choose hours that fit your lifestyle, making this a rewarding opportunity for those passionate about customer engagement.

Benefits

Flexible Scheduling

Bonuses and Incentives

Pension Contributions

Enhanced Maternity and Paternity Pay

Refer a Friend Program

Death in Service Benefits

Discounts and Cashback

Qualifications

• No prior experience necessary; structured training program provided.
• Good communication and customer service skills are essential.

Responsibilities

• Ensure a welcoming environment for customers to place bets.
• Process customer bets and promote responsible gambling.

Skills

Customer Service

Communication Skills

Teamwork

Education

No formal education required

Job description

Overview

The Betfred Group has grown to become a leading global betting and gaming business. From our humble beginnings in Salford in the sixties, we have always differentiated ourselves by offering real value and a great customer experience, which remain at the core of our business today.

Today, Betfred is a well-known high street brand with 1,340 shops across the UK, along with a significant online presence through sports betting, casino, and gaming services. We are also one of the most active sports sponsors in the UK, supporting various sports and tournaments under our distinctive red and blue banner. Our in-house TV channel, Betfred TV, streams live daily from our studios in Media City to our shops across the UK.

Responsibilities

Our shops are central to our business and community engagement. As a retail colleague, you will ensure our shops provide a welcoming environment for customers to place bets, watch live sports, and play gaming machines.

You will process customer bets, promote responsible gambling, assist with inquiries, maintain shop standards, and, after training, support the Shop Manager. A key part of your role will be to promote responsible betting within customers' means and adhere to our 'Think 21' policy.

Skills & Experience

You must be 18 or over to work in our betting shops. No prior experience is necessary as we offer a structured training program to support your development as an Assistant Sales Manager. We also provide opportunities for further training and career progression.

If you are a good communicator, passionate about customer service, and enjoy building relationships with colleagues and customers, we would love to hear from you.

Benefits

• Flexible Scheduling: Choose part-time or full-time hours that suit your lifestyle.
• Extra Rewards: Earn bonuses and incentives.
• Financial Security: Benefit from pension contributions and savings schemes.
• Family Support: Access enhanced maternity and paternity pay.
• Refer and Earn: Participate in our 'Refer a Friend' program.
• Peace of Mind: Death in service benefits.
• Discounts and Cashback: Save on retail and online shopping.

Recognition and Wellbeing

• Recognize long service and achievements.
• Celebrate personal milestones with gifts and days off.
• Access healthcare, mental health support, financial guidance, and wellbeing resources through our programs and app.