Trainee Assistant Manager

Upham Inns; Newsham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality group in Newsham is looking for an energetic Trainee Assistant Manager to join their team. In this role, you'll support and inspire your team to deliver exceptional guest service while driving sales and collaborating across departments. Passion for hospitality and great leadership skills are essential. This role offers a competitive salary, flexible shifts, and career progression opportunities within an award-winning company.

Benefits

Competitive salary: Up to £13 per hour

Free meal on shift

Flexible shifts & enhanced holiday

Discounts on meals and hotel stays

Award-winning training

Wage streaming service

Service Awards & Birthday Gift

Referrals and recruitment incentives

Qualifications

• Passionate about great food and service.
• Obsessed with food, flavor, and presentation.
• Ability to motivate and inspire the team.

Responsibilities

• Lead and support the team to deliver outstanding service.
• Run effective pre-shift briefings.
• Drive sales by promoting marketing activities.

Skills

Passion for great food and service

Organized and focused

Hands-on leadership

Flexibility for shifts

Job description

We’re on the lookout for an energetic, hands-on Trainee Assistant Manager to join our fantastic team. If you thrive in a fast-paced, people-focused environment, love creating unforgettable guest experiences, and want to grow your career with an award-winning company, then this could be your next big move.

What’s in it for you?

• Competitive salary: Up to £13 per hour, plus Tronc
• Free meal on shift – fuel your day with delicious food from our kitchen
• Flexible shifts & enhanced holiday – work-life balance matters here
• Up to 50% off meals when dining with up to 6 guests
• 33% off hotel stays across our collection
• Award-winning training with a clear pathway to General Manager
• Wage streaming service – access your pay when you need it
• Salary Extras Portal – discounts at Asda, Aldi, B&Q, H&M, Clarks, Tesco & more, plus Cycle2Work scheme
• Service Awards & Birthday Gift – because you matter
• £1000 refer-a-friend & chef recruitment incentives

What You’ll Learn

• Lead from the front – motivate, inspire, and support the team to deliver outstanding service.
• Run effective pre-shift briefings to keep the team informed on new menu items, promotions, and operational updates.
• Drive sales by promoting and implementing marketing activities, and coaching the team to upsell with confidence.
• Resolve challenges quickly and professionally, escalating to the General Manager when needed.
• Set the standard by delivering exceptional guest experiences and ensuring the team consistently follows suit.
• Collaborate across departments – work closely with the kitchen, bar, and door teams to ensure a smooth, seamless service.
• Support senior management in ensuring the business operates efficiently, effectively, and profitably.

About Us

We believe our people are the heart of our success. We’re passionate about great food, quality drinks, and warm hospitality – all delivered in beautiful settings.

We don’t just hire great people – we invest in them. That’s why we offer:

• Award-winning online training academy – learn anytime, anywhere
• Hands-on supplier experiences – from craft brewery tours to farm visits
• Career progression & apprenticeships – we help you grow

About You

You’re the kind of person who:

• Brings passion for great food, drink, and service
• Obsessed with food, flavour, and presentation.
• Organised, focused, and always raising the bar.
• Hands-on, sleeves-up, lead-by-example attitude.
• Flexible for evenings, weekends, and busy periods.

It’s an exciting time to join us! We are growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team