TRAINEE ADMINASTRATOR

www.findapprenticeship.service.gov.uk - Jobboard; Wigan; On-site; GBP 18,000 - 22,000; Full time

Job summary

An entry-level administrative position in Wigan is looking for a candidate to perform tasks such as answering phones, managing correspondence, and maintaining records. Proficiency in Microsoft Office and strong communication skills are essential. It's a supportive role with training available, ideal for someone enthusiastic and willing to learn.

Qualifications

• Proficiency in Microsoft Office suite is required.
• Essential strong written and verbal communication skills.
• Ability to manage tasks and meet deadlines.

Responsibilities

• Answering phones and managing correspondence.
• Maintaining accurate records both electronic and physical.
• Assisting with scheduling appointments.

Skills

Basic computer skills

Strong communication skills

Organisational skills

Attention to detail

Customer service skills

Job description

General administrative tasks: This includes tasks like answering phones, managing correspondence (emails and letters), data entry, filing, and photocopying.
Supporting teams whilst being trained: Providing administrative assistance to planning department or teams within the organisation.
Record keeping: Maintaining accurate and up-to-date records, both electronic and physical.
Scheduling and coordination: Assisting with scheduling appointments, dealing with engineers
Client interaction: Handling client inquiries, providing information, and directing them to the appropriate team members.
Other duties as assigned: Depending on the specific role and organisation, there may be other tasks included.
Skills and Qualifications:
Basic computer skills: Proficiency in Microsoft Office suite (Word, Excel, Outlook) is a requirement along with being able to train on our in house systems.
Strong communication skills: Both written and verbal communication skills are essential.
Organisational skills: The ability to manage tasks, prioritise work, and meet deadlines.
Attention to detail: Accuracy and thoroughness in completing tasks.
Customer service skills: The ability to interact with clients and colleagues in a professional and helpful manner.
Experience: This is an entry-level position, some experience in an office or answering calls / data input would be essential.
Enthusiasm and a willingness to learn