Trainee Account Manager (HF136198621111)

Apprentify; Manchester; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Hybrid working

Commission & bonuses

Structured onboarding

Career progression

Job summary

Apprentify in Manchester is seeking a confident Trainee Account Manager to join our commercial team. This hybrid role focuses on building relationships with customers and identifying opportunities to grow existing accounts.

You will receive structured training, ongoing coaching, and support from experienced account management professionals, with a clear route to Account Manager and senior roles as your skills develop.

Qualifications

• Previous experience in sales, account management, recruitment, customer service, retail, hospitality, or another customer-facing environment is beneficial but not essential.
• Structured training and ongoing coaching with progression opportunities.
• Hybrid working with full training and onboarding.

Responsibilities

• Build and maintain strong relationships with new and existing customers.
• Act as a key point of contact for allocated clients.
• Understand customer requirements and recommend appropriate solutions.
• Manage customer enquiries and provide a high level of service.
• Identify opportunities to increase revenue and develop existing accounts.
• Follow up with customers to maintain engagement and identify future opportunities.
• Support the wider sales team with new business and account development activity.
• Maintain accurate customer and sales information within the CRM.
• Monitor account performance and work towards individual revenue targets.
• Work closely with internal teams to ensure customers receive an excellent experience.
• Participate in regular training, coaching, and development sessions.
• Consistently achieve and exceed agreed sales and performance targets.

Skills

Relationship building

Communication

Customer service

Target-driven

Job description

Trainee Account Manager Manchester / Cheshire | Hybrid Working £25,000–£30,000 Basic Salary + Commission Are you a confident, motivated individual looking to start or develop your career in sales and account management?
Our client is a growing and ambitious business looking for a Trainee Account Manager to join their commercial team. This is an excellent opportunity for someone who enjoys building relationships, communicating with customers, and working in a target-driven environment.
You'll receive structured training, ongoing coaching, and support from experienced account management professionals, with clear opportunities to progress as your skills and experience develop.
The Opportunity As a Trainee Account Manager, you'll work closely with customers to understand their requirements, build strong commercial relationships, and identify opportunities to grow existing accounts.
You'll learn how to manage the full customer journey, from initial conversations and onboarding through to ongoing relationship management and account development.
This is an ideal role for someone who is personable, commercially minded, organised, and motivated by achieving results.

Key Responsibilities

• Build and maintain strong relationships with new and existing customers.
• Act as a key point of contact for allocated clients.
• Understand customer requirements and recommend appropriate solutions.
• Manage customer enquiries and provide a high level of service.
• Identify opportunities to increase revenue and develop existing accounts.
• Follow up with customers to maintain engagement and identify future opportunities.
• Support the wider sales team with new business and account development activity.
• Maintain accurate customer and sales information within the CRM.
• Monitor account performance and work towards individual revenue targets.
• Work closely with internal teams to ensure customers receive an excellent experience.
• Participate in regular training, coaching, and development sessions.
• Consistently achieve and exceed agreed sales and performance targets.

What's on Offer?

• £25,000–£30,000 basic salary
• Commission and performance-based earning potential
• Full training and structured onboarding
• Ongoing mentoring from experienced sales and account management professionals
• Clear progression into Account Manager, Senior Account Manager, Business Development, and Sales Management roles
• Hybrid working
• Regular incentives and team rewards
• Supportive and collaborative team environment
• Excellent opportunity to develop commercial and relationship-management skills
• Long-term career progression based on performance

About You We're looking for someone who is:

• Confident and comfortable communicating with customers
• Naturally personable and able to build strong relationships
• Ambitious and motivated to progress
• Commercially aware and interested in developing a career in sales
• Organised with good attention to detail
• Target-driven and motivated by achieving results
• Resilient and able to deal professionally with challenges
• A strong verbal and written communicator
• Proactive, positive, and willing to learn
• Comfortable working in a fast-paced environment

Previous experience in sales, account management, recruitment, customer service, retail, hospitality, or another customer-facing environment is beneficial but not essential.
Why Apply? This is a fantastic opportunity to build a long-term career in sales and account management with a business that invests in the development of its people.
You'll receive hands-on training and support while developing valuable skills in customer relationship management, commercial negotiation, sales, and business development.
For the right person, there is a clear route to take on larger accounts, increased responsibility, and leadership opportunities as your career progresses.
If you're people-focused, commercially driven, ambitious, and looking for a role where you can develop while being rewarded for your performance, we'd love to hear from you.
We believe diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives.