Traincare Level 2 Nights

FirstGroup plc; Greater London; Hybrid; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Free TfL travel for employee and one伴

75% off season tickets and leisure?

European rail discounts after 1 year

First Xclusives benefits portal

Employee Assistance Programme

Job summary

First Rail London is seeking a dedicated train cleaner to join the fleet train care team at Silwood / NXG Depot. You will perform train cleaning duties on T&RS to defined standards, adhering to safety, quality and efficiency targets.

You will work with the Train Care Supervisor and Fleet maintenance teams, maintaining tidy work areas and following local procedures, with an emphasis on continuous improvement and reliability.

Qualifications

• Experience working in a team environment.
• Good written and spoken communication skills.
• Practical experience with cleaning techniques and procedures.
• Safety-conscious approach to the workplace.

Responsibilities

• Keep work areas and facilities clean and well-organised.
• Report defects on rolling stock to supervisor or fleet team leader.
• Follow local depot procedures and methods at attached locations.
• Support continuous development of cleaning standards and practices.
• Provide cover for Level 3 Traincare posts as needed.
• Perform onboard and turnaround cleaning within customer-facing environments.

Skills

Teamwork

Written communication

Verbal communication

Cleaning techniques

Job description

Who are we

First Rail London (FRL) is the train operating company responsible for running the London Overground network under a concession agreement with Transport for London (TfL). The concession began in May 2026.

FirstRail London is part of FirstGroup, one of the leading rail operators and one of the largest bus operators in the UK. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the environment, introducing cleaner and more environmentally responsible methods of transport.

About the job

As part of the fleet train care team, carry out train cleaning duties on T&RS, to a laid down specification in a safe, efficient and cost effective manner whilst constantly seeking to improve service quality.

Work to all T&RS engineering, occupational health & safety, loss control and quality standards, schedules and practises.

Meeting rising quality, safety and efficiency targets.

Adopting a systematic approach to all activities within the guidelines of relevant procedures, templates and company policies

Your main responsibilities will be:

• Responsible for ensuring that your place of work and facilities are kept clean and in good order. With other team members maintain good housekeeping systems of work areas at all Traincare locations.
• Report any defects found on rolling stock whilst undertaking cleaning duties to your Train Care Supervisor or Fleet maintenance team leader.
• Be conversant with all local procedures and methods used within local depot and or out based location to which attached.
• Assist in ensuring continuous development of train cleaning standards, materials, practices and principles in line with statutory and safety standards.
• Provide cover as designated on a volunteer basis for Level 3 Traincare posts as required.
• Undertake on board cleaning tasks, turnaround cleaning within a customer facing environment and undertake night cleaning duties of the fleet at a depot or out based location.
• A non exhaustive list of job responsibilities is available in the train care conditions of service

As a minimum, you will need to have:

• Experience in working within a team.
• Basic written & verbalcommunication skills
• Practical experience in cleaning techniques and procedures
• Safety conscious within the work place

Desirable

• COSHH / HASAW basic certification
• Experience in an environment for cleaning of vehicles.
• Environmental awareness training.
• Security awareness (how to deal with suspect packages).
• Basic IT skills
• Knowledge of statutory health and safety requirements including COSHH (Control of substances hazardous to health)

About the location

Silwood / NXG Depot

The Reward

• Free Travel for you and a nominated person at your address on TfL Network - this alone is worth a potential total of £5,200 per annum
• 75% discount off season tickets and leisure travel on other Train Operating Companies
• Discounts on European rail services after 1 year of service
• First Xclusives – a benefits portal offering a wide range of benefits and discounts
• Employee Assistance Programme - 24hr helpline, covering a multitude of subjects

We all belong at First Rail London.

FirstGroup's vision is to provide an inclusive environment for all colleagues, across its group of businesses, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/