Traffic Office Administrator

Royal Mail; Woking; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Hourly rate £13.68

Holiday entitlement 22.5 days

Contributory pension

Career development

Uniform provided

Parental leave

Discounts

Job summary

Royal Mail is recruiting for a Traffic Office Assistant based in Woking. The role is a permanent contract, 37 hours per week across Monday to Friday, 06:00–13:30. You will ensure the Distribution Management System and CDU/FTA are up to date, de-brief drivers, and manage key logging and tachograph data.

Full training is provided. The package includes a guaranteed hourly rate of £13.68, holiday entitlement, pension, career development opportunities, and a range of discounts and benefits.

Qualifications

• Organised and independent worker with good numeracy and literacy skills.
• Comfortable in a fast-paced environment with targets to hit.
• Proficient with IT and data input.
• Able to use company systems to record and de-brief driver hours.
• Aware of policy and procedures for HR and payroll inputs.

Responsibilities

• Keep Distribution Management System up to date and input data daily.
• Maintain CDU/FTA records for HGV drivers hours to comply with EU rules.
• Issue vehicle keys and log books per Royal Mail standards.
• Download digital tachograph cards and ensure maintenance records are current.

Skills

Organised

Independent

Fast-paced

Numeracy

Literacy

IT literacy

Tools

People System Portal

JoinedUp

Job description

Traffic Office Assistant

Job Reference: 341661

Location: Woking VOC, GU21 3BA

Job type: Permanent contract

Hours: 37 hours per week, working 5 days across Mon-Fri, working between 06:00 - 13:30

There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey.

Royal Mail is now recruiting for Network Distribution System Administrators. If you can work well under pressure and are friendly and professional, you are the type of person we’re looking for.

About The Role

• Ensure that the Distribution Management System is kept up to date and data correctly input daily, all drivers are de-briefed at the end of their duty.
• Ensure that CDU/FTA, the system we use to record our HGV drivers hours, is kept up to date and data correctly input daily in order to ensure that we comply with European Legislation.
• Issuing of vehicle keys and log books in line with Royal Mail standards.
• Ensure digital tacho cards are down loaded in line with Royal Mail policy.
• Daily debrief to be carried out with all drivers, any unresolved issues to be passed onto shift manager.
• Ensure planned maintenance is carried out of vehicles and that the maintenance board and vehicle files are kept up to date.

In addition

• Enter all pay/subs/shift allowance on People System Portal or JoinedUp
• Responsible for agency staff including signing on sheets, overtime and leave
• Complete a monthly rota, maintain annual leave and pay files
• Record absence for various leave and conduct return to work interviews
• Maintain secure records of local personnel paperwork

Full Training will be provided.

A Bit About You

• Organised, independent and self-motivated
• Happy in a fast-paced changing environment
• Have a strong sense of community and want to take pride in what you do
• Computer literate with good numeracy and literacy skills
• Looking for a role with targets to hit and challenges to overcome

What We Do For You

To deliver on our ambition we want the best and that’s why we’re delighted to offer market leading pay and benefits for our sector. For bringing your best and serving our customers with pride, you can expect to receive:

• A guaranteed hourly rate of £13.68p/h (paid monthly and adjusted to your working hours).
• 22.5 days holiday, rising with length of service (adjusted to your working hours if part time) and the option to buy extra leave each year
• Contributory pension scheme
• Lots of opportunity to develop a career
• Full uniform provided if you’re on a contract of longer than three months
• Excellent parental leave policy
• Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership

Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.