Traffic Dispatcher

Biffa; Tipton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in waste management is seeking a Depot Dispatcher to manage operations within the depot. The role includes optimizing routes, ensuring compliance, and handling administrative tasks, all while delivering exceptional service. Candidates should be solutions-driven with strong knowledge of the local area and proficient in relevant software.

Qualifications

• Strong knowledge of the local area.
• Ability to plan, prioritise, and meet deadlines.
• Proficiency with business software and MS Office.

Responsibilities

• Optimising routes and vehicle utilisation.
• Managing driver availability and ensuring compliance.
• Overseeing vehicle checks, safety, and maintenance.
• Handling payroll, timesheets, and reporting.

Skills

Problem-solving

Planning

Prioritisation

Knowledge of local area

Proficiency with business software

Tools

MS Office

Job description

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Depot Dispatcher

The Depot Dispatcher is responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best-in-class service delivery to customers, maintain health & safety standards, and ensure environmental and O licence compliance.

If you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering exceptional service, this is the role for you.

Your Core Responsibilities

• Optimising routes and vehicle utilisation to deliver top-class service.
• Managing driver availability and ensuring compliance with regulations.
• Overseeing vehicle checks, safety, and maintenance.
• Handling admin tasks like payroll, timesheets, tachograph records, and reporting.
• Driving cost-efficiency by analysing depot data and improving operations.

This role also offers the chance to engage in employee engagement and continuous improvement initiatives.

Requirements

• A strong knowledge of the local area.
• The ability to plan, prioritise, and meet tight deadlines.
• A solutions-driven mindset and problem-solving skills.
• Proficiency with business software and MS Office (especially Excel).
• Experience in admin, call handling, or a time-critical environment is a plus.

About Biffa

At Biffa, we love working with waste. Whether turning it into sustainable power, recycling, or keeping it off the streets, we believe every day is an opportunity to improve lives. Our 11,000+ employees across the UK trust us to provide rewarding careers that are challenging but never dull. We are the UK’s No. 1 choice for waste management.