Traffic Dispatcher

Biffa Waste Services; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Biffa Waste Services seeks a Traffic Dispatcher responsible for overseeing depot operations, optimizing vehicle routes, and ensuring high service standards. The ideal candidate will have problem-solving skills and knowledge of the local area, contributing to efficient service delivery while maintaining health and safety standards.

Qualifications

• Experience in administrative roles or time-critical environments is a plus.
• Proficiency especially in Excel is essential.

Responsibilities

• Manage daily depot operations including vehicle allocation and routing.
• Ensure compliance with health, safety, and environmental standards.
• Oversee vehicle checks and maintenance.

Skills

Problem-solving

Planning

Prioritising

Good knowledge of local area

Tools

MS Office

Job description

Traffic Dispatcher

Full Time 40 hours

Shift Hours: 07:30 – 16:00, with coverage for PM shifts during holidays or absences

Role Overview:

The Traffic Dispatcher is responsible for managing the daily operations of the depot, including vehicle allocation and routing. You will ensure excellent service delivery to customers, maintain health & safety standards, and ensure environmental and O licence compliance.

If you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering exceptional service, this role is for you.

Core Responsibilities:

• Optimising routes and vehicle utilisation for top-class service.
• Managing driver availability and compliance with regulations.
• Overseeing vehicle checks, safety, and maintenance.
• Handling administrative tasks such as payroll, timesheets, tachograph records, and reporting.
• Driving cost-efficiency by analysing depot data and improving operations.

This role involves hands-on engagement with employee initiatives and operational improvements.

Essential Requirements:

• Good knowledge of the local area.
• Ability to plan, prioritise, and meet tight deadlines.
• Solutions-driven mindset and problem-solving skills.
• Proficiency with business software and MS Office, especially Excel.
• Experience in admin, call handling, or a time-critical environment is advantageous.

About Biffa:

At Biffa, we are passionate about waste management—turning waste into sustainable power, recycling, and keeping communities clean. With over 11,000 employees nationwide, we are the UK’s leading waste management company.

Commitment to Diversity:

We value inclusion and believe diverse perspectives foster innovation. We are dedicated to creating an equitable workplace that reflects our communities and benefits colleagues, customers, and stakeholders.