Traffic Dispatcher

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TRAFFIC DISPATCHER - AM SHIFT - 11am - 7pm

A quick look at the role

The Traffic Dispatcher is responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best-in-class service delivery to customers, maintain health & safety standards, and ensure environmental and O licence compliance.

Your core responsibilities

• Manage the operational staff daily to achieve excellent service delivery.
• Optimize route efficiency and utilise disposal outlets within the area to ensure effective use of vehicles and facilities.
• Manage driver availability and coverage in line with legislation and company procedures to ensure continuous coverage.
• Perform administrative duties, including inputting pay, bonuses, and disposal information into company systems.
• Liaise with fleet management for vehicle maintenance, ensure safe vehicle operations, wheel security, and monitor vehicle weights.
• Supervise vehicle availability daily, ensuring drivers complete their checks per company policy.
• Contribute to cost control by improving efficiency and reducing operating costs, including analyzing depot reports.
• Complete all administrative tasks for the Dispatch office, such as timesheets, tachograph records, payroll, holiday rotas, and resolving QLS issues.
• Work with the Depot Manager to deliver mandatory training, inductions, and toolbox talks as per company policy.

Essential skills and experience

• Strong geographical knowledge of the local area.
• Experience in the services or logistics industry.
• Proficient in system skills, including Microsoft Outlook and Excel.
• Excellent planning, organising, and prioritising abilities.

About Biffa

At Biffa, we’re changing the way people think about waste. Whether turning waste into sustainable power, recycling, or keeping streets clean, we see every day as an opportunity to improve lives. Our 11,000+ employees across the country trust us to provide rewarding careers that are challenging but never dull.

We value diverse ideas, perspectives, and backgrounds, which help us foster a creative and effective working environment. We champion diversity and equality at every level.