Traffic Dispatcher

Biffa Waste Services; Middlesbrough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in waste management seeks a Traffic Dispatcher to oversee daily operations. The role includes route optimisation, compliance management, and administrative tasks, aimed at delivering exceptional service. Successful candidates will thrive in a dynamic environment and have strong planning and problem-solving skills.

Qualifications

• Strong knowledge of the local area.
• Experience in admin, call handling, or time-critical environments is a plus.
• Proficient with business software.

Responsibilities

• Optimising routes and vehicle utilisation to deliver service.
• Managing driver availability and compliance with regulations.
• Overseeing vehicle checks and maintenance.
• Handling payroll and reporting.

Skills

Problem-solving

Planning

Prioritisation

Communication

Tools

MS Office

Excel

Job description

Traffic Dispatcher

A quick look at the role.

The Traffic Dispatcher is responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best-in-class service delivery to customers, maintain health & safety standards, and ensure environmental and O licence compliance.

If you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering exceptional service, this is the role for you.

Your Core Responsibilities

• Optimising routes and vehicle utilisation to deliver top-class service.
• Managing driver availability and ensuring compliance with regulations.
• Overseeing vehicle checks, safety, and maintenance.
• Handling admin tasks such as payroll, timesheets, tachograph records, and reporting.
• Driving cost-efficiency by analysing depot data and improving operations.

This role also offers the chance to engage in employee engagement and improvement initiatives.

Our essential requirements

• A strong knowledge of the local area.
• The ability to plan, prioritise, and meet tight deadlines.
• A solutions-driven mindset and problem-solving skills.
• Proficiency with business software and MS Office, especially Excel.
• Experience in admin, call handling, or a time-critical environment is a plus.

Biffa - Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it, or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Our 11,000+ employees across the country trust us to provide rewarding careers that are often challenging but never dull. We are the UK’s No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives, and backgrounds are key to developing a creative and effective working environment that reflects our communities and yields the best outcomes for colleagues, customers, and stakeholders. We champion diversity, equity, and inclusion at every turn.