Traffic Dispatcher

Biffa; Burgess Hill; On-site; GBP 25,000 - 35,000; Full time

Job summary

As a Traffic Dispatcher at Biffa, you will oversee the daily operations of the depot, ensuring efficient vehicle routing and service delivery. Key responsibilities include managing staff, maintaining safety standards, and performing administrative duties. This role requires strong logistical skills and experience in the services industry.

Qualifications

• Strong geographical knowledge of the local area.
• Proficient in Microsoft Outlook and Excel.
• Experience in the services or logistics industry.

Responsibilities

• Manage operational staff daily to achieve excellent service delivery.
• Optimize route efficiency and manage driver availability.
• Complete all administrative tasks related to the Dispatch office.

Skills

Geographical knowledge

Planning skills

Organizing skills

Prioritizing skills

Education

Experience in services or logistics industry

Tools

Microsoft Outlook

Microsoft Excel

Job description

TRAFFIC DISPATCHER

Hours 37.5 - M-F: 0800 - 1600

A quick look at the role.

The Traffic Dispatcher is responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best-in-class service delivery to customers, maintain health & safety standards, and ensure environmental and O licence compliance.

Your Core Responsibilities

1. Manage operational staff daily to achieve excellent service delivery.
2. Optimize route efficiency and utilize disposal outlets effectively to ensure proper use of vehicles and facilities.
3. Manage driver availability and coverage according to legislation and company procedures to ensure continuous operation.
4. Perform administrative duties including inputting pay, bonuses, and disposal information into company systems.
5. Proactively manage vehicles, liaising with the fleet team, ensuring safe vehicle operations, wheel security, and monitoring vehicle weights.
6. Supervise daily vehicle availability and ensure drivers complete their checks per company policy.
7. Contribute to cost control by analyzing depot reports and seeking efficiency improvements.
8. Complete all administrative tasks related to the Dispatch office, including timesheets, tachograph records, payroll, holiday rotas, and QLS resolution.
9. Work with the Depot Manager to ensure delivery of mandatory training, inductions, and toolbox talks in line with company policy.

Our Essential Requirements

1. Strong geographical knowledge of the local area.
2. Experience in the services or logistics industry.
3. Proficient in Microsoft Outlook and Excel.
4. Effective planning, organizing, and prioritizing skills.

Biffa - we're changing the way people think about waste

At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it, or simply keeping it off the streets, we believe every day is an opportunity to improve lives. Our 11,000+ employees across the country trust us to provide rewarding, challenging, but never dull careers.

We champion diversity and equality, believing that different ideas, perspectives, and backgrounds foster a creative and effective working environment.