Traffic Admin Supervisor

Resource Management Solutions; Milnrow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a Traffic Admin Supervisor for a 12-month fixed-term contract in Wix, Essex. The role involves supervising transport administration activities, leading a team, and ensuring effective communication with customers and drivers. Ideal candidates will possess excellent Microsoft Office skills and a solid understanding of the automotive industry. This position offers competitive salary and weekdays hours from 7AM to 5:30PM.

Qualifications

• Proficient in Excel and PowerPoint with experience in producing detailed reports.
• Ability to work with tight deadlines and manage multiple tasks effectively.
• Capable of adapting to new responsibilities and being open to personal development.

Responsibilities

• Supervise Transport Administration activities in line with UK Road Business.
• Lead and motivate the team providing excellent administration service.
• Answer customer queries on deliveries and job-related questions.

Skills

Excellent Microsoft Office skills

Ability to multitask

Good geographical understanding of the UK

Knowledge of the Automotive Industry

Attention to accuracy

Job description

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RMS Recruitment have an exciting new opportunity for a Traffic Admin Supervisor to join a thriving client within the Automotive sector, based at Wix, Essex.

Your purpose within this role will be to work within established systems and procedures under the direction of the Operations Manager to support and take the lead with general administrative transport tasks.

Location: Wix, Essex
Job Type: 12 month fixed-term contract
Salary: Competitive Salary
Working Hours: Monday to Friday between 7AM – 5:30PM

The Role

As the Traffic Admin Supervisor, your role is to supervise Transport Administration activities in line with the UK Road Business. Lead and motivate the team through the provision of an excellent administration service.

Key Responsibilities will include:

• Building jobs accurately in the Traffic Management System (TMS), ensuring all rates, vehicles details, special instructions are visible for the Traffic Allocation Team and the drivers.
• Answering queries on the tele from customers chasing up their deliveries.
• Answering job queries from drivers on the tele, and letting them know what their next job is, sending the details through to their PDA.
• Sending Advance Delivery Notifications for Volvo deliveries being completed by Sub-cons.
• Scanning all Order Requests into the jobs on the system and ensuring there is a comprehensive audit trail to any amendments made.
• Responding to ever changing priorities depending on current needs.
• Monthly Highlights Report.
• Take Lead on all Admin Customer enquiries.
• Responsible for reviewing all Road Ops admin processes under Groupe’s Continuous Improvement policy.
• Carrying out all requirements for Stellantis OBT platform.
• Setting up Drivers in Advantage, truck reallocations and customer specific permit passes.
• Driver and APP support, including setting up company emails, tablets for new drivers, and any ongoing issues.
• Support on any new projects.
• Support for the Quality and traffic teams to ensure addresses and route recce details are up to date.
• Undertake any other reasonable duties as may be required from time to time.

What We’re Looking For:

• Excellent Microsoft Office skills, particularly PowerPoint and Excel.
• Able to produce, cross reference, add formulas and perform look ups etc.
• Ability to work deadlines with great attention to accuracy.
• Ability to multitask and prioritise work during busier periods.
• Good geographical understanding of the UK and knowledge of the Automotive Industry.
• Willing to take on new responsibilities and committed to personal development.
• Ability to adapt plans and able to deal with change.

Don’t miss out on this great opportunity! Apply directly today by clicking below or email your CV directly to catjobsrms-recruitment.co.uk

RMS is an equal opportunities employer, if you have not been contacted within 7 days following your application, please accept this as you have not been successful on this occasion.