Trading Standards Support Officer

Hampshire County Council; Winchester; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

Hampshire County Council is seeking a Trading Standards Support Officer to join their team in Winchester. This role focuses on tobacco and vape enforcement while providing training to achieve professional qualifications. Ideal candidates are enthusiastic about public service and willing to learn within a structured environment. The position offers a hybrid work model and contributes to making a real difference in the community.

Qualifications

• Desire for public service and self-development.
• Ability to work in a team and learn.
• Engagement with structured training opportunities.

Responsibilities

• Investigate complaints to ensure fairness in trade.
• Contribute to protecting consumers and businesses in Hampshire.
• Develop skills in tobacco and vape enforcement.

Skills

Enthusiasm for public service

Attention to detail

Ability to embrace training

Education

Level 6 Trading Standards Professional Apprenticeship

Job description

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Trading Standards Support Officer

Job Reference: HCC621503
Salary Range: £26,918 - £29,616 per annum
Work Location: Bar End, Winchester
Hours per week: 37
Contract Type: Permanent
Closing Date: 17 August 2025
Interview Date: 28 & 29 August 2025

We are looking to recruit the next generation of Trading Standards Officers to join our team.

The primary focus of this role will be around tobacco and vape enforcement.

Opportunity will also be provided to become involved in the wider challenging aspects of being a Trading Standards regulator. As a trainee Trading Standards Officer, you will be supported through a structured training programme with a talented and experienced team. You will be working towards recognised professional qualifications and have the opportunity to go on to qualify as a Trading Standards Officer capable of working across the full spectrum of disciplines, covering areas such as animal health, environmental safety, fair trading, feed, food, product safety, underage sales and weights and measures.

For more information, view our live link here Keep consumers safe: behind the scenes with Trading Standards

- Develop and learn skills and knowledge to contribute towards Hampshire Trading Standards’ strategic vision of creating and maintaining a safe and fair-trading environment where Hampshire businesses can thrive, and Hampshire's consumers can buy goods and services with confidence.
- Act as advisors, educators and enforcers to help protect consumers and legitimate businesses within Hampshire.
- Investigate complaints and inspect premises to ensure businesses trade fairly, comply with consumer protection legislation and supply products which are safe.
- Follow the Level 6 Trading Standards Professional Apprenticeship Trading standards professional / Institute for Apprenticeships and Technical Education for 36 months with the opportunity to continue developing skills beyond this qualification through specific training.

What we’re looking for:

We are looking for enthusiastic people with a desire for public service who will embrace the opportunities for self-development, training and teamwork provided by this role.

It is a highly rewarding job in public service, where you can make a real difference. By combining real-world experience with structured study, you will acquire invaluable knowledge. Working as an integral part of the Hampshire Trading Standards team, you will use your ‘can do’ attitude, passion for learning and fairness, and close attention to detail to succeed in this varied role.

To find out more about what we can offer you in return, please see our Benefits Package .

We currently operate a hybrid working model with the opportunity to work both from home and our Winchester based office. If you would like more flexibility at work to help with the balance of life but still value contact with a supportive team who are committed to providing structured, face-to-face mentoring, shadowing and learning opportunities then this is the role for you.

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.