Trading Standards Officer

Cambridgeshire County Council; Cambourne; Hybrid; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Wellbeing package

4 weeks extra annual leave (salary sac

Flexible bank holidays

Pension and AVCs

Development opportunities

Paid volunteering hours

IDEAL network support

Employee Recognition Awards

Car Lease and Cycle to Work

Our Cambs Rewards discounts

Job summary

Cambridgeshire County Council Trading Standards is recruiting two experienced Officers to manage own caseloads across multiple subject areas, delivering investigations, business advice and enforcement actions to protect consumers and local communities.

This 0.6–1.0 FTE split offers flexible hybrid working with home, field and office duties; the team of officers collaborates closely to support compliance and swift enforcement decisions, with interviews planned in November at New Shire Hall.

Qualifications

• Experience in conducting inspections and investigations, gathering evidence and presenting in court.
• Ability to work autonomously while collaborating with a team.
• Strong attention to detail and analytical thinking.

Responsibilities

• Manage your own caseload across at least two Trading Standards areas.
• Deliver investigations, provide business advice and take enforcement action when necessary.
• Lead investigations in areas such as Fair Trading or Product Safety as required.
• Support wider service initiatives and projects, including compliance activities.

Job description

The following content displays a map of the jobs location - Sackville House, Sackville Way, Great Cambourne, Cambridgeshire

We have 1.4FTE posts available so consider full time and part time applications

Salary Range:

Working Hours:

Up to 37

Location:

Closing Date:

26/10/2026

Job Category:

Trading Standards

Organisation:

Cambridgeshire County Council

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

Take a look at our Employment Benefits Brochure attached to this advert to find out more.

About the role

At Cambridgeshire Trading Standards we play an important role in protecting consumers, upholding public safety and ensuring legal compliance, fairness and a level playing field within our local economy. We enforce over 100 pieces of legislation, covering numerous sectors, meaning no two days are ever the same.

This is an excellent opportunity for experienced Trading Standards professionals seeking a varied role with significant autonomy, exposure to a wide range of subject areas and the chance to develop additional specialisms within a supportive team environment.

We are a highly skilled team of 10 operational officers delivering Trading Standards services across the county including Food and Feed Standards, Animal Health and welfare, Product Safety, Fair Trading, Licensing (petrol and explosives), Safety at Sports Grounds and Metrology. Officers typically work across two or more specialist areas while also supporting wider service priorities, providing variety and opportunities for professional development. Our officers are mutually supportive of one another, sharing knowledge and skills readily.

We are seeking two experienced Officers to join our team, totalling 1.4FTE, being flexible with regards to how the hours are split between the posts (i.e. full time and part-time applications welcome)(please indicate your preferred hours in your application). The team you’ll be joining is incredibly hard working and knowledgeable, with a positive work ethic, demonstrating great flexibility, tenacity and support for one another. It has a proven track record of both working closely with business to support compliance and taking swift and effective enforcement action where appropriate to stop illegal and unsafe activity.

Hybrid working is the norm, with a mix of working from home, working out in the field, and office-based working.

Please read the Job Description and Person Specification carefully before applying. These roles require relevant qualifications and professional experience, as successful candidates will be expected to manage their own caseload and investigations.

Interviews will take place 11 th - 13 th November and will be in person at New Shire Hall in Alconbury.

What will you be doing?

You will manage your own caseload across at least two Trading Standards subject areas, using your professional knowledge and experience to deliver positive outcomes for consumers, businesses and local communities. Depending on your areas of expertise, this may include investigations, providing business advice and taking enforcement action where necessary.

The specific focus of your work will reflect the skills and experience you bring to the team. This could include leading investigations in areas such as Fair Trading or Product Safety, delivering statutory inspection programmes for Food Standards, Feed, Animal Health, Petrol Licensing, or Regulated Sports Grounds. You may also be asked to support Safety Advisory Group meetings depending on experience.

You will be trusted to work autonomously while also benefiting from the support of a knowledgeable and collaborative team. Officers are encouraged to share expertise, contribute to wider service priorities and develop their skills across multiple areas of Trading Standards activity.

For posts of more than 0.6 FTE, you will also participate in the team's Duty rota, responding to complaints and enquiries across a broad range of Trading Standards subjects. In addition, you will have opportunities to support wider service initiatives and projects, including activities such as underage sales operations, fireworks inspections and other proactive enforcement work.

About you

You will have experience of conducting inspections and investigations, gathering and evaluating evidence, preparing prosecution files and presenting evidence in court. You will be confident in using a range of regulatory and enforcement tools, alongside advice and support, to secure business compliance and protect consumers.

People skills are as important as technical knowledge. You will be confident in dealing with a wide range of businesses and individuals, including those who are challenging or confrontational, as well as senior representatives of larger organisations. Equally, you will be able to build trust and confidence with businesses seeking to comply with the law, providing clear, practical advice and support where appropriate.

Working with partners is fundamental to successful Trading Standards delivery, and you will have experience of building positive and productive relationships with colleagues, regulators, enforcement agencies and other external partners.

You will have strong attention to detail and be meticulous in your record keeping. With an inquisitive and analytical approach, you will be able to identify key issues, ask probing questions and pursue lines of enquiry effectively. You will also be capable of making rational, evidence-based decisions, even when working under pressure.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

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We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.