Trading Manager – On Demand Grocery/Cellar, Waitrose

Waitrose & Partners; Bracknell; Hybrid; GBP 75,000; Full time

Job summary

A major UK grocery retailer is seeking an Online Category Manager in Bracknell. This hybrid role involves leading a team of Online Merchandisers to enhance customer journeys and drive sales. Candidates should have leadership experience in retail and a strong ability to influence across functions. Competitive salary range from £59,000 to £92,500 offered, depending on experience.

Qualifications

• Proven ability to influence online metrics.
• Experience in a leadership role within a retail environment.
• Track record of managing teams and driving performance.

Responsibilities

• Lead and develop a team of Online Merchandisers.
• Build relationships across teams to optimize customer journeys.
• Manage promotional/trade plans with the Online Trading team.

Skills

Ownership of sales/margin targets

Ability to influence across functions

Leadership in complex environments

Retail and/or Commercial experience

Line management and development skills

Job description

About the role

Waitrose & Partners prides itself on being different. Our intention is to combine the convenience of a supermarket with the expertise and service of a specialist food shop. Our dedication to customers, respect for suppliers, and commitment to the environment make us more than just a supermarket. We have an exciting opportunity for an Online Category Manager in our On Demand Grocery/Specialist Shop team, reporting to the Online Trading Lead.

We offer a flexible, hybrid working approach, allowing a mix of office and home-based work to suit personal needs and business requirements.

• Salary: £59,000 - £92,500

• Salary up to: £75,000, depending on experience

• Contract type: Permanent

• Working pattern: Hybrid, with at least 1 day/week in the office in Bracknell

Key responsibilities

Lead and develop a team of Online Merchandisers, influencing stakeholders to optimize on-site customer journeys for maximum financial return and customer satisfaction. Build collaborative relationships across teams, use data and benchmarks for recommendations, and manage promotional/trade plans with the wider Online Trading team and suppliers.

Essential skills/experience

• Ownership of sales/margin targets and influencing online metrics
• Ability to influence across functions
• Leadership in complex environments
• Retail and/or Commercial experience
• Line management and development skills

Desirable skills/experience

• Minimum 2 years trading experience
• Knowledge of Online & On Demand Grocery markets

About The Partnership

We are the UK's largest employee-owned business, home to John Lewis and Waitrose. We are committed to building a happier world, innovating, and diversifying while providing excellent service and value.

As Partners, we share ownership, responsibility, and the drive to create an inclusive environment where everyone can thrive.

Additional notes

Some roles may require pre-employment vetting, including DBS checks and financial probity checks. We encourage early applications as vacancies may close early due to high interest. We support flexible working arrangements and invite you to discuss options during your interview.