Trading Manager - Helensburgh

Morrisons; Helensburgh; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a high-performing Trading Manager to enhance customer experience and store performance. This role involves leading a dynamic team, ensuring market-leading availability, and fostering a supportive environment. With a focus on training and development, you will play a pivotal role in achieving outstanding performance against targets. The company offers competitive benefits, including a generous bonus and private healthcare, making it an exciting opportunity for those passionate about retail and customer service.

Benefits

Generous Bonus

Attractive Pension Scheme

Private Healthcare

Colleague Discount

Family-Friendly Policies

Qualifications

• Experience managing a team in a fast-paced environment.
• Passion for delivering exceptional customer service.

Responsibilities

• Lead the team to ensure the best shopping experience.
• Manage people routines, including scheduling and performance.
• Collaborate with other managers to drive department success.

Skills

Team Management

Customer Service

Communication Skills

Flexibility

Active Listening

Job description

We Make Morrisons…

From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK with almost 500 stores and an online home delivery service.

Our business mainly focuses on food & grocery, and uniquely, we source & process most of the fresh food we sell through our own manufacturing facilities.

We’re recruiting for a high-performing Trading Manager to help our business continue to grow and succeed.

Ensuring our stores are fully stocked is key to a fantastic customer experience, which is why this role is so vital to our success. The Trading Manager is responsible for providing the best availability and standards possible across all departments, ensuring legality and safety.

Reporting into the Store Manager, your responsibilities will include:

1. Leading the team to the highest standards and striving to ensure the best shopping experience for every customer
2. Planning and organizing current promotions or in-store events
3. Listening and responding to customer feedback and reacting accordingly
4. Ensuring market-leading availability across the store
5. Collaborating with other managers to lead a supportive and performance-driven department
6. Managing all people routines, including scheduling, absence, performance, and talent development
7. Delivering training to empower the team to perform confidently
8. Motivating colleagues to work confidently across departments
9. Identifying and developing talent within the department
10. Building effective relationships with other departments
11. Leading colleagues to achieve outstanding performance against targets
12. Taking a leadership role within the store
13. Planning resources thoroughly

What we offer:

You will play a vital role in our business and have a significant impact on our success. We provide excellent training, support, and development, along with a competitive salary and benefits package.

Our benefits include a generous bonus, an attractive pension scheme, private healthcare, and a colleague discount. We also have family-friendly policies, including 26 weeks maternity and adoption leave, neonatal and fertility leave.

Why not explore our facilities through a 360-degree tour here and get a real taste of life at Morrisons?

About you

If you have experience in retail, hospitality, service industries, or travel & tourism, and a passion for delivering exceptional customer service, we want to hear from you.

What we need from you:

• Experience managing a team in a fast-paced environment
• Excellent communication skills to share knowledge and best practices
• Ability to build and maintain relationships with key stakeholders
• Flexibility and adaptability to change
• Active listening skills to respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About us

For over 125 years, we’ve been shopkeepers committed to providing a great shopping experience. With nearly 500 stores across the UK, our colleagues work as one team to deliver essentials, excellent service, and a vibrant shopping atmosphere.

As the UK’s 5th largest supermarket, we serve over 11 million customers weekly, focusing on freshness and quality. Our in-store fresh food preparation is unmatched, making our shopping experience challenging, fast-paced, and rewarding.

At Morrisons, we invest in our colleagues and industry-leading training programs. Many of our store managers started on the shop floor, understanding firsthand how to support colleagues and serve customers well.