Trading Manager

Morrisons; Wakefield; On-site; GBP 30,000 - 45,000; Full time

Job summary

Morrisons, a leading UK supermarket, is seeking a Trading Manager to ensure high standards and product availability across multiple departments. This role involves team leadership, optimizing customer experience, and collaborating for store success. Successful candidates will possess strong managerial skills, exceptional communication, and a passion for customer service.

Benefits

Generous Bonus

Pension Scheme

Private Healthcare

Colleague Discount

Family-Friendly Policies

Qualifications

• Experience managing a team in a fast-paced environment.
• Excellent communication skills.
• Ability to build relationships with stakeholders.

Responsibilities

• Leading the team to achieve shopping experience excellence.
• Planning in-store promotions and events.
• Ensuring product availability across the store.

Skills

Team Management

Customer Service

Communication

Adaptability

Active Listening

Job description

We Make Morrisons…
From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK with almost 500 stores and an online home delivery service.

Our business primarily focuses on food & grocery, and uniquely, we source & process most of the fresh food sold through our own manufacturing facilities.

We’re recruiting a high-performing Trading Manager to help our business continue to grow and succeed.

Ensuring our stores are fully stocked is key to a fantastic customer experience, making this role vital to our success. The Trading Manager's job is to provide the best availability and standards across all departments, ensuring compliance with legal and safety standards.
Reporting to the Store Manager, your responsibilities will include:

• Leading the team to achieve the highest standards and ensure the best shopping experience for every customer
• Planning and organizing current promotions and in-store events
• Listening to customer feedback and responding appropriately
• Ensuring market-leading product availability across the store
• Collaborating with other store managers to lead a supportive, performance-driven department
• Managing all team routines, including scheduling, absence, performance, and talent development
• Delivering training to empower the team to perform confidently
• Motivating colleagues to work confidently across various departments
• Identifying and developing talent within the department
• Building effective relationships with other operational departments
• Leading colleagues to work with purpose, delivering outstanding performance against targets
• Taking a leadership role within the store
• Planning resources thoroughly

How do we say thank you?
You will play a vital role in our business and have a significant impact on our success. We offer excellent training, support, and development opportunities, along with a competitive salary and superb benefits package.
Interested in more?
Our benefits include a generous bonus, an attractive pension scheme, private healthcare, and a colleague discount shared with friends and family. We also have family-friendly policies such as 26 weeks maternity and adoption leave, neonatal and fertility leave.

Explore our stores, warehouses, and colleague canteens with our 360 tour here.

About you

If you have experience in retail, hospitality, travel & tourism, or a service industry, and a passion for delivering exceptional customer service, we want to hear from you.
What do we need from you?

• Experience managing a team in a fast-paced environment
• Excellent communication skills to share knowledge and best practices
• Ability to build and maintain relationships with key stakeholders
• Adaptability to change and the ability to challenge effectively
• Active listening skills to respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About us

With over 125 years of history, we love providing our customers with a unique shopping experience. Operating nearly 500 stores across the UK, our colleagues work as one team to deliver essentials, great service, and a lively shopping environment. Our focus on freshness and in-store food preparation sets us apart. We’re fast-paced and challenging, but our friendly team goes above and beyond to meet customer needs.

At Morrisons, we invest in our colleagues and industry-leading training programs. Many store managers started on the shop floor, gaining firsthand experience to support colleagues and serve customers effectively.