Trading Manager

Morrisons; Verwood; On-site; GBP 30,000 - 40,000; Full time

Job summary

Morrisons is seeking a Trading Manager to ensure exceptional product availability and compliance with safety regulations. This role involves leading teams, managing promotions, and enhancing customer experiences in a dynamic retail environment. Candidates should demonstrate strong leadership and communication skills, with a passion for delivering exceptional service.

Benefits

Generous bonus

Attractive pension scheme

Private healthcare

Colleague discount

Family-friendly policies

Qualifications

• Experience managing a team in a fast-paced environment.
• Excellent communication skills to share knowledge.
• Ability to build relationships with key stakeholders.

Responsibilities

• Leading the team for the best shopping experience.
• Ensuring market-leading product availability.
• Delivering training to empower the team.

Skills

Team Management

Communication

Customer Service

Adaptability

Active Listening

Job description

We Make Morrisons…
From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK through almost 500 stores and an online home delivery service.

Our business primarily focuses on food & grocery, and uniquely, we source & process most of the fresh food we sell through our own manufacturing facilities.

We are recruiting a high-performing Trading Manager to help our business continue to grow and succeed.

Ensuring our stores are fully stocked is key to providing a fantastic customer experience, making this role vital to our success. The Trading Manager’s responsibility is to provide the best product availability and standards across all departments, ensuring compliance with legal and safety regulations.
Reporting to the Store Manager, your responsibilities will include:

• Leading the team to the highest standards and striving to ensure the best shopping experience for every customer
• Planning and organizing current promotions and in-store events
• Listening to and responding to customer feedback and reacting accordingly
• Ensuring market-leading product availability across the store
• Collaborating with other managers to lead a supportive and performance-driven department
• Managing all team routines, including scheduling, absence, performance, and talent development
• Delivering training to empower the team to perform confidently in their roles
• Motivating colleagues to work confidently across various departments
• Identifying and developing talent within the department
• Building effective relationships with other operational departments
• Leading colleagues to achieve outstanding performance against all relevant targets
• Taking a leadership role within the store
• Planning resources thoroughly

How do we say thank you?
You will play a vital role in our business and have a significant impact on our success. Therefore, you will receive excellent training, support, and ongoing development, along with a competitive salary and superb benefits package.
Want more?
Our benefits include a generous bonus, an attractive pension scheme, private healthcare, and a colleague discount that you are encouraged to share with friends and family. We also offer family-friendly policies, including 26 weeks of maternity and adoption leave, neonatal and fertility leave.

Take a look behind the scenes at our warehouses and colleague canteens through our 360 tour, available here.

About you

Whether you have previous retail experience or come from hospitality, service, or travel & tourism sectors, if you are passionate about delivering exceptional customer service, we want to hear from you.
What do we need from you?

• Experience managing a team in a fast-paced environment
• Excellent communication skills to share knowledge, experience, and best practices
• Ability to build and maintain relationships with key stakeholders while remaining flexible
• Adaptability to change and the ability to challenge effectively
• Active listening skills to respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About us

With over 125 years of experience, we love providing our customers with a shopping experience they won’t find anywhere else. Operating in nearly 500 stores across the UK, our colleagues work together to offer essential food, great service, and an enjoyable shopping environment. This is why our customers keep returning.

As the UK’s 5th largest supermarket, we offer great value and quality fresh food and groceries to over 11 million customers weekly. Our focus on freshness, with more in-store prepared food than any other supermarket, sets us apart. It’s challenging and fast-paced, but our friendly team is dedicated to exceeding customer expectations at every step.

At Morrisons, we invest in our colleagues through industry-leading training programs. Many of our store managers started on the shop floor, understanding firsthand what it takes to support colleagues and serve customers effectively.