Trading Manager

Morrisons; East Hampshire; On-site; GBP 30,000 - 45,000; Full time

Job summary

Morrisons is seeking a Trading Manager to lead a team and enhance customer experience across its stores. The role involves ensuring product availability, managing team performance, and working collaboratively with operational departments. A competitive salary and comprehensive benefits package await the right candidate.

Benefits

Generous bonus scheme

Attractive pension scheme

Private healthcare

Colleague discount

Family-friendly policies

Qualifications

• Experience managing a team in a fast-paced environment.
• Excellent communication skills.
• Ability to build and maintain relationships.

Responsibilities

• Leading the team to ensure the best shopping experience.
• Planning and organizing promotions and events.
• Managing performance and talent development within the team.

Skills

Team Management

Communication

Customer Service

Active Listening

Flexibility

Job description

We Make Morrisons…
From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK through almost 500 stores and an online home delivery service.

Our business mainly focuses on food & grocery, and uniquely, we source & process most of the fresh food we sell through our own manufacturing facilities.

We’re recruiting for a high-performing Trading Manager to help our business continue to grow and succeed.

Ensuring our stores are fully stocked is key to providing a fantastic customer experience, which is why this role is so vital to our success. The Trading Manager's job is to provide the best availability and standards across all departments, ensuring compliance with legal and safety standards.
Reporting into the Store Manager, your responsibilities will include:

• Leading the team to the highest standards and striving to ensure the best shopping experience for every customer
• Planning and organising current promotions and in-store events
• Listening to customer feedback and responding appropriately
• Ensuring market-leading product availability across the store
• Collaborating with other managers to lead a supportive and performance-driven department
• Managing all people routines, including scheduling, absence, performance, and talent development
• Delivering training to empower the team to perform confidently in their roles
• Motivating colleagues to work confidently across various departments
• Identifying and developing talent within the department
• Building effective relationships with other operational departments
• Leading colleagues to deliver outstanding performance against all targets
• Taking a leadership role within the store
• Planning resources thoroughly

What we offer in return?
You will play a vital role in our business and have a significant impact on our success. In addition to excellent training, support, and development opportunities, we offer a competitive salary and superb benefits package.
Our benefits include: a generous bonus scheme, an attractive pension scheme, private healthcare, and a colleague discount shared with friends and family. We also provide family-friendly policies, including 26 weeks of maternity and adoption leave, neonatal and fertility leave.

We encourage you to explore behind the scenes of our stores, including warehouses and canteens, through our 360° virtual tour. Please click here.

About you

Whether you have experience in retail, hospitality, service industries, or travel & tourism, if you are passionate about delivering exceptional customer service, we want to hear from you.
What do we need from you?

• Experience managing a team in a fast-paced environment
• Excellent communication skills to share knowledge and best practices
• The ability to build and maintain relationships with key stakeholders
• Flexibility and adaptability to change
• Active listening skills and responsiveness to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About us

With over 125 years of experience, we are dedicated to providing a unique shopping experience. With nearly 500 stores across the UK, our colleagues work together to offer essential food, excellent service, and a lively shopping environment. Our customers keep coming back because of our focus on freshness and quality, with more fresh food prepared in-store than any other supermarket.

At Morrisons, we believe in investing in our colleagues through industry-leading training programs. Many of our store managers started on the shop floor, supporting colleagues and helping customers because they’ve been there. It’s how we ensure excellent service and support at every level.